customer
Customers service resolved issue…
Customers service resolved issue immediately. Just wish someone is available on the phone also to answer inquiries because its sometimes easier to communicate issues. But overall they are helpful.

Dribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!
Dribbleup (dribbleup.com) has 301 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Excellent

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Showing 12 reviews with 4 stars · Clear filters
customer
Customers service resolved issue immediately. Just wish someone is available on the phone also to answer inquiries because its sometimes easier to communicate issues. But overall they are helpful.
ev
The classes available through the app are great. There are a range of options and class lengths available, which makes it easier to fit in something rather than nothing. My only criticism is that it doesn't always catch all my reps, and it doesn't give any feedback as to why or tell you how to troubleshoot the issue.
Response from DribbleupJun 23, 2022
Hey Ev! Thanks for sharing feedback about your experience. Happy you're enjoying the variety of workouts. Please reach out so we can help you with tracking. Email [email protected] or live chat at contact.dribbleup.com.
Isabella M.
Not so bad but the communication could be a little better.
Response from DribbleupMay 11, 2022
Hey Isabella, thank you for the feedback! We're constantly working to improve our customers' experience. Please reach out directly if you have any additional feedback. Contact us at [email protected] or through live chat at dribbleup.com.
Bixler Weiler G.
Dribble up gives good instructions that help you learn new skills. I recently received one and have used it every day. i would say that the communication is not the best. We tried to set up a new account and couldn't figure it out. when we asked for help they responded quickly but gave us the same thing wed been trying to use it wasn't very helpful. Otherwise its very helpful and worth it.
Response from DribbleupMay 11, 2022
Hey Bixler, thank you for your review and feedback! We're constantly working to improve our customers' experience, including our communication. Let us know if you have any additional feedback. Contact us at [email protected] or live chat at dribbleup.com.