Dr.Galen - Online Health Consultation Reviews | Read Customer Reviews of drgalen.org

Dr.Galen - Online Health ConsultationReviews of drgalen.org

4.6271 reviews
Hospital & Emergency
311 RANCH ROAD 620 S STE 211, Austin, Texas

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Dr.Galen - Online Health Consultation

About Dr.Galen - Online Health Consultation

Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes.With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.

Dr.Galen - Online Health Consultation (drgalen.org) has 271 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: drgalen.org
Website: drgalen.org
Category: Hospital & Emergency
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 94% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Dr.Galen - Online Health Consultation reviews

Showing 19 reviews with 1 star · Clear filters

H-M
Mar 23, 2024
This is a scam website and scam…
This is a scam website and scam company. They are using physician information and credentials without their consent. Most of the physicians on their listing that you can make an appointment with actually dont work with dr.galen. They have profiles for multiple physicians I work with listed there with ‘book an appointment’ link added. This is actually a crime and DEA or the medical boards arent going to be pleased with this company.
Response from Dr.Galen - Online Health ConsultationMar 23, 2024
We are sorry you felt like this. Our focus is help patients to achieve their health goals easily, with the support of Doctors. If anyone would like to consult with any of the doctors, we merely enable it. We pay 80% of the charges to physicians, only deducting for transactions cost.
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Andrzej Z.
Feb 28, 2024
I scheduled appointment with Dr Sayd on…
I scheduled appointment with Dr Sayd on 7 Feb but he rescheduled to 3 weeks later to 28 Feb 2024 I did not say anything plus clearly I told them what I need the chat bot pretending human seeded that no problem so I wait and today on 28 Feb 2024 I have tried to contact him to my appointment by messaging him many times after half the hour I contacted bot chat just to tell me that doctor can't prescribe medication and it was not for narcotics or something why to waste 3 weeks dose companies should not exist. Bcse if the don't wanna prescribe what u know is working for u I'm starting to wonder if they are really doctors that's all if l coud I would give u 0 rating u are disgrace to human kind liers
Response from Dr.Galen - Online Health ConsultationNov 20, 2024
We sincerely apologize for the delays and the inconvenience this has caused. We understand that waiting for such a long period is frustrating, and we truly regret that we did not meet your expectations and you feel unsatisfied. As part of our commitment to resolving the matter, we have refunded the $20 to your account. If you still need any assistance or have concerns regarding this issue, please feel free to contact us, and we'll do our best to address it. Your feedback is important to us, and we are committed to improving our services moving forward.
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Xsx Q.
Dec 13, 2023
I want to prescription medication at
I want to prescription medication at Qatar but other all countries is with out prescription medicine. I contacted them and they wrote on WhatsApp first they send me link , link was broked we didn’t connect after again and again end of they connect me a doctor he direct write and send me prescription but doctor was at Dubai and ofcourse prescription not accepted by Qatar and than we talked with them they searched solution from 9 am to 7:30 pm My advice is don't get into any trouble, go to the hospital and do whatever you want.
Response from Dr.Galen - Online Health ConsultationNov 21, 2024
We sincerely apologize for the inconvenience caused. The doctor you initially booked was unavailable due to unforeseen emergencies. After seeking your permission, we arranged for an alternate doctor to assist you promptly. Generally, prescriptions provided by our doctors are accepted; however, we’re unsure why it was not in this case. We understand the importance of seamless healthcare services and strive to ensure a smooth experience for all our patients. Since you were unsatisfied with the consultation, we have processed a refund of $20 as a gesture of goodwill. If you have any further concerns, please feel free to reach out, and we’ll do our best to assist you.
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