DREOReviews of dreo.com

J'ai acheté un ventilateur brumisateur tour 711AS, malheureusement je me suis rendu compte après achat qu'il fallait le raccorder à une alimentation d'eau extérieur, car c'est un ventilateur d'extérieur et non d'intérieur ! J'ai voulu annuler ma commande directement sur le site, mais en commandant directement chez eux, cela ne crée pas de compte, impossible d'annuler la commande le même jour, j'ai envoyé un email avec la référence de ma commande, le prix, mes coordonnées... mais 5 jours plus tard j'ai reçu le colis et aucune réponse de mon email ! Je suis furieux de ce genre de pratique commercial qui ne respecte pas le droit français, je n'ai pas de voiture et habite à la campagne, je me retrouve avec un ventilateur à 170 € sans possibilité d'utiliser le brumisateur en intérieur ou à installer un tuyau disgracieux dans la maison! Je voulais acheter d'autres articles chez eux, et bien j'irais voir ailleurs, ce sont des voleurs!

Buen producto, calidad y precio buen balance.

The heaters are easy to install. They work great.

I bought a DREO 12000 BTU Portable Air Conditioner via Amazon UK. It arrived promptly and works brilliantly. I had a query with the unit (NOT a fault), and the response I had to my email was almost instantaneous! They also followed this up a day or so later. So, very highly impressed with their service - I wish more companies were modelled like this!

I originally contacted Dreo regarding an issue with one of my units, and after discussion they offered to send a replacement. They specifically confirmed in writing that they would upgrade me to the HPF017S (I originally ordered the 517S, but Amazon shipped me the now discontinued 513S) as a goodwill gesture, and that I could keep the original unit. Instead, a different model (the discontinued HPF013S/513S) was sent without any prior communication. When I queried this, I was told this was intentional and that they had sent the original model I ordered because it was back in stock; the item also appears to be a used return. This was confusing, as the replacement had already been agreed and confirmed. If Dreo wanted to change the resolution, they should have contacted me first rather than sending a different product and explaining after I contacted them about it. The customer service responses have been polite(albeit slow), but the lack of communication around a changed agreement has been frustrating. A simple message asking whether I was happy to accept the alternative model would have avoided the issue entirely. I appreciate that Dreo attempted to resolve the original problem, but the way the replacement was handled has left me disappointed.

I ordered a DREO 515s portable airconditioner directly from DREO. Delivered quickly at advised time. Looks very smart, easy to set up and works brilliantly. Highly recommend.

J'ai acheté le ventilateur sur pied silencieux pour chambre. 8 vitesses et super silencieux jusqu'à la vitesse 3 ( ce qui est suffisant pour dormir) Et ce qui ne gâche rien, il est très esthétique en version noire. Je l'ai acheté via Amazon. Comme c'était la canicule, il était en rupture de stock, mais je l'ai reçu sous 8 jours.

Just got my tower fan and I must say I’m impressed with the quality and design of the product. It fits easily in one corner of our front room, without taking too much space and it covers the entire room easily with the draft. It has various functions which I’ve tested, like fan speed, sleep mode, quiet mode, WiFi setup. All worked brilliantly and I’m really happy with price-quality