Florence B.
DO NOT BUY FROM HERE
DO NOT BUY FROM HERE. I ordered a dress for a specific event, a month in advance, entered the date and paid £122. Not only did the dress NOT arrive by the date I had given leaving me with nothing to wear for the event but when it arrived late the item was extremely poor quality and not as described. The company continued to claim that I was not entitled to a refund even though I was, under UK law. After continued refusal to accept a return/refund, I had to request a charge back through my bank. AVOID AT ALL COSTS.
Response from DreamyannieJul 8, 2026
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with us didn't meet your expectations. This is not the standard we hold ourselves to. We take all feedback seriously and would love the opportunity to make things right. Please reach out to us directly at [your support email] so we can look into your situation and find the best resolution for you. Warm regards, Dreamyannie Team




