William H Fix J.
Great customer support
I was satisfied with my first year user
Response from Drake SoftwareDec 13, 2021
Thank you for the review, William! We hope to serve you next year!

Established in 1977, Drake Software® empowers more than 70,000 tax professionals nationwide with a trusted ecosystem of technology-driven solutions. Our mission is simple: Deliver reliable, efficient, and secure tools that streamline tax preparation, accounting, and client services.Drake Workflow™ is our integrated workflow automation solution, connecting our tools and products with real-time tracking, status updates, and built-in urgency alerts. Preparers save time and reduce risk with secure electronic signatures via Drake E-Sign™, while integrated payments through Drake Pay™ help expedite fast deposits — typically within two business days — via credit, debit, ACH, Pay-by-Refund, and contactless options.Our accounting and payroll solutions in Drake Accounting® simplify bookkeeping, payroll, and financial reporting, while secure client portals through Drake Portals® provide a convenient way to exchange sensitive tax documents. Flexible, web-based tax preparation via Drake Tax Online™ makes it possible to work anywhere with confidence — supported by trusted compliance, customizable workflows, and modern security.From tax and accounting to payroll and payments, Drake Software delivers end-to-end solutions built on decades of experience and innovation. Ready to experience the difference trusted technology makes? Download a free trial of Drake Tax® today and join thousands of professionals who rely on Drake Software every tax season.
Drake Software (drakesoftware.com) has 506 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Administration & Services · Charlotte, North Carolina
Excellent

Administration & Services · Cary, North Carolina, North Carolina
Excellent

Administration & Services · Fayetteville, North Carolina
Excellent
Administration & Services · Raleigh, North Carolina
Excellent
506 approved reviews, newest moderated first
William H Fix J.
I was satisfied with my first year user
Response from Drake SoftwareDec 13, 2021
Thank you for the review, William! We hope to serve you next year!
David E B.
The software, as far as I am concerned, is user friendly as it follows the old paper file. I filed paper for over 40 years until IRS forced us into e-file. Everyone, and I do mean everyone, in the support centers have always been courteous and friendly. I have always received the service I assumed to get. I us Right Network. This saves me so much time over offline where I had to back up my files, download file to a thumbdrive on my home office computer to download to my office computer to submit. Right Network breaks down to just over $1 per client. For the services it offers that is more than reasonable. All I can say is the advice I received to sign up with Drake was the best.
Response from Drake SoftwareDec 6, 2021
Thanks for the review, David! Making sure Drake Tax is user-friendly is a top priority, and we're glad you've had a great experience hosting Drake on Right Networks.
Jarrod T.
Excellent!!
Response from Drake SoftwareDec 2, 2021
Thanks for the review, Jarrod! We're blessed to have such great customers!
terryglovinsky
Your programmers need to stop trying to 2nd guess taxpreparers. The program should not generate amounts such as on State returns : Ohio STX2 estimated tax that adds to the amount on the Ohio return. If questionbs, call me: Terry Glovinsky 419-7834-7004 341819 Your generic city return SUCKs!!!!
Response from Drake SoftwareNov 30, 2021
Thank you for your honest feedback. We will pass it on to our development team to be included in their product review process.
patrick H.
TAX PLANNER COULD USE SOME WORK
Response from Drake SoftwareNov 30, 2021
Thank you for taking time to leave a review. We will pass along your feedback to the development team.
La Shone White W.
great support team
Response from Drake SoftwareNov 29, 2021
We're happy that Support provided the help you needed! Thanks for reviewing us!
Lynne K.
Great product - easy to use and navigate. Customer support excellent!
Response from Drake SoftwareNov 18, 2021
It's our goal to make sure tax prep isn't a hassle. Thanks for the great review, Lynne!
Ellwood H.
Drake is a great program. Updates come out regularly (daily even!) and the accuracy is very good. I would like to see the tax forms and screens laid out differently to make them easier to use and more quickly accessible, but all in all you get used to where everything is. I would also like to see the CRM color coded in solid bars rather than boxes. It can be hard to quickly see the color coded status. Take the virtual beginners and business classes in the training section and you will be ahead of the game.
Response from Drake SoftwareNov 18, 2021
Thanks for the feedback, Ellwood! We hope to serve you again next filing season.