doTERRAReviews of doterra.com

Arnaques bien-être à l'américaine, avec des auto-labellisations bidons qui mettent l'argent et la santé des clients en danger.

Kupione 2 dyfuzory przestają działać po kilku miesiącach , brak kontaktu z dostawcą a oficjalny dystrybutor w Polsce nie chce udzielić informacji nawet na temat odpłatnej naprawy. Lepiej działa dyfuzor z aloexpresu. Żenujący poziom obsługi w wykonaniu do terra

Schlimme Lieferung 15 Tage, xmail nicht einmal eine Antwort! Immer noch nicht erhalten!

I have been a doTERRA customer for quite a while, and this review is based on my personal experience. The quality of the essential oils is generally good. I don’t dispute that. However, doTERRA is a multi-level marketing company, and that structure clearly affects pricing. The products are expensive because many people benefit from each purchase across different levels. I understand how the system works, and I understand why some people like it, but it also means customers pay significantly more. My main issue, and the reason I am writing this review, is the monthly Loyalty Rewards Program (LRP) and how customer service handles problems with it. Twice now, my monthly order was automatically processed incorrectly. In both cases, I had actively managed my account. I deleted items, saved the cart correctly, and placed a different order on purpose. Despite this, the wrong order still processed automatically. Once the order was processed, I was unable to redirect it. Customer service told me the order was my responsibility, even though I am certain about what I did on my account. I was also refused a refund of the shipping costs, with the explanation that shipping fees are never refunded, regardless of the circumstances. What bothered me most is that the issue was immediately framed as user error. There was no acknowledgment that the system itself might be flawed or confusing, and no willingness to take responsibility for repeated problems. As a loyal customer, this felt dismissive and unfair. For a company that positions itself as premium and customer-focused, this experience was disappointing. The system offers very little flexibility or protection if something goes wrong, and once an incorrect order processes, the customer carries the financial burden. After dealing with this situation more than once, I have decided to stop using doTERRA. I believe it is important for people to know that while the oils may be high quality, the ordering system and customer service approach can be very frustrating if issues arise. I am sharing this so others can make an informed decision.

Nooit leveringsproblemen gehad. Oliën van doTerra kan je rechtstreeks op de huid gebruiken, niet alleen in de diffuser of om te cuppen. Ik ben vooral tevreden over de deepBlue selectie. Iets duurder, maar veel effectiever dan goedkopere oliën.

Parcel was lost in transit, and customer support was unresponsive to both emails and phone calls. Very disappointing.

✨ spa doTERRA Body Butter ✨ Denne body butter er ren forkælelse i hverdagen 🌿 Cremen har en lækker, cremet konsistens og trænger nemt ind i huden uden at fedte. Den efterlader huden silkeblød, velplejet og fugtet hele dagen ✨ Det bedste er, at hele familien kan bruge den – uanset hudtype. Jeg bruger den selv dagligt og elsker, hvordan min hud føles både med det samme og timer efter 🩷 Perfekt til både krop, hænder og tørre områder – ren spa-følelse derhjemme 💆‍♀️ 👉 Kig rundt på shoppen og forkæl dig selv fra top til tå. Jeg kan klart anbefale den! XOXO 💋

Support nicht erreichbar Die Öle sind wirklich sehr gut. Ich hatte bislang eine Treuebestellung im Auftrag d. h. monatlich bekommt man seine Bestellung automatisch, was auch super funktioniert. Da ich nun genug Öle im Vorrat habe wollte ich die Treuebestellung stornieren, was sich als sehr schwierig erweist, denn das geht nur telefonisch oder per E-Mail. Leider ist der Support (Kundenservice) per Telefon nicht erreichbar obgleich bei der Sprachnachricht am Telefon eine freundliche Frauenstimme verspricht, dass der Anruf zeitnah bearbeitet wird. Nach 20 vergeblichen Anrufen passiert da leider nichts. Und auf E-Mails bekommt man auch keine Antwort. Sowas habe ich bislang noch nicht erlebt und macht mich schon sehr wütend. Empfehlen kann ich die Firma deshalb nicht wirklich.