LeAnn M.
doterra marketplace SWAG lacks actual customer service
I have no issues with the products. I have issue with 'doterra marketplace' SWAG selling. The marketplace activity provides only an email to contact their "marketplace" for issues - but apparently no one is actually checking and following up on this email account - I have an issue where I was billed twice for 1 order. I have yet to get them to reverse or credit back the double charge that occurred over a month ago. Fortunately, I have a good credit card company that helps with these disputes and puts the double charge into dispute status and does not treat it as part of the balance due while the dispute is on-going until resolved.




