Walter W.
Great job 👏 👍 👌
Great job 👏 👍 👌
Response from DossierMay 14, 2026
Thank you! We appreciate you saying so, Walter!

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Walter W.
Great job 👏 👍 👌
Response from DossierMay 14, 2026
Thank you! We appreciate you saying so, Walter!
Isra
Compré un par de perfumes que desafortunadamente no eran compatibles con mi PH así que solicité la devolución y reembolso, el proceso fue muy sencillo y el apoyo del equipo de soporte fue muy ágil y atento, el reembolso por los perfumes me llegó sin problema, lo recomiendo bastante.
Response from DossierMay 13, 2026
¡Isra nos alegra mucho que todo haya sido tan sencillo, Isra! La química de la piel es fascinante y no siempre predecible pero siempre estaremos aquí para encontrar tu fragancia perfecta. ¡Hasta pronto!
S.A
The Dossier customer care team is by far the most efficient, prompt and empathetic group of people I have ever come across. A return order of mine should have reached Dossier over a week ago, but still has not due to a delay in delivery by the courier service. As soon as the Dossier team found out about this issue, they promptly refunded me for the item anyway, even though they still have not received my parcel yet. This level of customer care cannot be beat. Thank you so much!
Response from DossierMay 13, 2026
Doing right by our customers regardless of the circumstances is something we are deeply proud of! So glad the experience reflected that, S.A., and we cannot wait to keep delivering for you.
Jay S.
Great products and the customer service on WhatsApp was pretty fast and very helpful
Response from DossierMay 13, 2026
Quick and helpful no matter how you reach us, Jay! So glad the experience delivered. Cannot wait to see you back. ✨
Sonya W.
I love the scents! I tried the 3 samples and while I loved them they were half empty when I received them , but it was easy to get a hold of customer support and they refunded my money. I will still be ordering full size in future! Tge scents are amazing! ♥️
Response from DossierMay 13, 2026
Great products backed by a team that actually shows up is the standard we hold ourselves to! So glad you felt that. See you very soon! 🌸
Catherine M.
I loved the smell of the three perfumes I purchased but after spraying them on within ten minutes the smell was gone. I was disappointed because someone told me your company was a good choice for a discount perfume. Sadly, this company is not for me.
Response from DossierMay 12, 2026
Catherine, loving the scents is half the battle! Longevity can vary with skin chemistry and our team can share pro tricks to make them work better for you. Just reach out!
customer
Amazing customer service.
Response from DossierMay 12, 2026
Love hearing that. Thanks for sharing!
Oscar R.
Tuve un problema con un envío pero me atendieron con una excelente atención y rápido, mi problema se solucionó en un par de horas.
Response from DossierMay 11, 2026
Siempre estamos para ayudarte, Oscar. ¡Gracias por confiar en nosotros!