Jasmin
Quick assistance
Quick assistance! Very helpful and resolved the issue quickly and very convenient. Will purchase from here again !!

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,799 approved reviews, newest moderated first
Jasmin
Quick assistance! Very helpful and resolved the issue quickly and very convenient. Will purchase from here again !!
kelly J.
Great customer service , quickly helped me with questions and resolved a mistake I had made on an order.
Ro
I had some unpleasant experience with their perfume, but customer support was so amazing. I will be definitely buying once again. Thanks Dossier.
Ibitola T.
Dossier’s customer service team is top notch! They’re so dedicated in everything they do. I had some issues with my delivery and they sorted everything out with so much care and communication. Love everything about them! A fragrance store which is highly recommended!
Ponny
Super fast response!
Kelly M.
Incredible customer service! So fast and efficient
Michelle
I was having trouble using my rewards and the purchase went through without discounting the rewards. I emailed customer service and they credited my credit card the rewards difference. I had the money back in my account within 24 hours and got a great new scent at 50% off because of how many reward points I have earned. Best part I still have enough rewards for another 50% off perfume. I get compliments on all the scents I wear from dossier. Few of my favorites are Ambry saffron Black Orchid Gourmand white flower Floral marshmallow Woody Oakmoss
Annie B.
This was my first time ordering from Dossier, one of the two bottles I got came in a little leaky and had seeped into the packaging. I reached out to Dossier to let them know and they were so quick and prompt to offer a couple different solutions for me. They were very understanding and friendly through the whole process. Would 10/10 recommend this company! By the way, the perfumes are amazing!! They smell awesome and the longevity of the fragrances are so great compared to some of my more expensive bottles. Thank you!