Jessica T.
I received a gift of a perfume I…
I received a gift of a perfume I already had. I worked with Samara to make an exchange without having to contact the gift-giver. This was quick and easy.

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jessica T.
I received a gift of a perfume I already had. I worked with Samara to make an exchange without having to contact the gift-giver. This was quick and easy.
X D.
I was having trouble with getting an email for a refund request. So i reached out through WhatsApp and they handled it so smoothly. I didn’t wait long. Took less than a day to get it sorted out. I was pleasantly surprised!
Lara M.
Responded fast and resolved my issue immediately!
Denise B.
I read so many great reviews about Dossier that I had to try it. I purchased Gourmand White Flowers. It took a little longer to arrive compared to other companies but it wasn't a big deal. Their perfumes are packed very nicely. When I tried it for the first time I couldn't smell anything but then the scent started coming through. I wore it for an evening out. The perfume did not last at all on my skin. I even tried using vasoline to give it more staying power. I asked my friends, who I was out with, and they said they didn't smell it at all. I am really disappointed because I really wanted to like it. I refuse to buy anymore dupes because I don't have money to waste. So for me it's back to the real thing!!!!
Response from DossierMay 2, 2024
Hey there, Denise! Our aim is to create scents that stick around like a loyal companion, so it's disheartening to hear about your experience. We'd love to make it right for you. Please reach out to us directly, and let's work together to find a fragrance that suits you perfectly! Your satisfaction means the world to us.
Kim
I don’t think I’ve ever encountered a better or more expedient customer service interaction…bar none. Will continue to shop dossier!
Adaora N.
Dossier's customer service is exceptional! Their perfumes smell great, they just didn't work well with my body chemistry so I was able to easily return them.
Elizabeth A.
I always order from Dossier not only are their products amazing however the customer service is exceptional. They do not disappoint
Treva H.
I reached out to Dossier because my daughter placed an order for me that I never received... Tudor responded to my email right away--not only did they respond to my email promptly but they also assured me that I would receive a replacement within days... WONDERFUL CUSTOMER SERVICE!!!...