AM
Customer support was super helpful!
Customer support was super helpful!
Response from DossierJan 27, 2025
Our support squad stays ready to swoop in and save the day—glad we could help you out!

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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AM
Customer support was super helpful!
Response from DossierJan 27, 2025
Our support squad stays ready to swoop in and save the day—glad we could help you out!
Aaron R.
Dossier has great products and makes the buying experience easy. I appreciate that the pricing is always very clear. Recently, I needed help modifying my order, and they got back to me almost immediately. Great service!
Response from DossierJan 27, 2025
Shopping made simple, solutions made speedy—we love keeping it hassle-free, Aaron.
Ankush R.
I just wanted to express my gratitude for the incredible experience with your perfume. I tried it today, and I am absolutely in love with the scent—it’s truly exceptional! The shipping was impressively fast; I received it within a week, and I really appreciate the care and efficiency.
Response from DossierJan 27, 2025
Falling in love at first sniff, Ankush? That’s the energy we’re here for! Fast shipping and fab scents? Name a better duo.
Doju
I highly recommend Dossier! I have 6 of their perfumes and will continue to explore more. They are affordable and smell great! The scent does not last as long as I would like but for the cost, I cannot complain. For the ones I did not love, customer service was incredible! My favorite has been woody chestnut!
Response from DossierJan 27, 2025
Six scents in and still going strong, Doju? That’s a commitment we love to see! And Woody Chestnut? Chef’s kiss—it’s a stunner!
Kayon
I had a delivery issue and they were so quick to help resolving it. I order floral lavender and I wasn't sure of what it would smell like, but I took a chance and it smell so amazing, I am going to get one for my mother and I would recommend it to anyone. I also order Ambery Vanilla and when I say i love the smell, it's amazing, so I know it's going to have people asking me at work, which fragrance i am wearing. 😊 I am beyond satisfied with both fragrance.
Response from DossierJan 27, 2025
You’ve got an eye (and nose) for the winners, Kayon! Get ready for some serious compliments at work—and we bet your mom will be just as in love!
Lianne S.
I will never buy in this site again. Once you buy without knowing the smell, they do returns, but they don’t refund the amount you paid, be careful and buy if you are sure you are not going to return. Sadly, I didn’t like the smell; I paid $74.02 and got returned $55.46.
Response from DossierJan 27, 2025
Lianne, we hear you! Returns should be a breeze. You can check our return policy on our website, but if you have any questions, just drop by our inbox, and we’ll make sure everything gets sorted out.
Sher
Honestly am very happy and delightfully surprised at the quality of the perfumes . I smell so good. I bought 3 perfumes Fruity Jasmine , Fruity Almond and Ambery Vanilla . They smell very good and I love the packing the fact that covers are magnetic . You smell expensive on a budget.
Response from DossierJan 27, 2025
Fruity Jasmine, Fruity Almond, and Ambery Vanilla—talk about a fragrance squad, Sher! Throw in those magnetic caps, and you've got luxury vibes without the luxury price tag, right?
Tanya
For myself, I would not recommend buying fragrances online. It nice they have a sampler set, but it’s still a huge investment at $80–$90. Most of the samples were not to my taste. Also, in the end, my refund for my returns was finalized correctly, but it took multiple emails and explanations to complete. I’m not sure if I will continue with my membership.
Response from DossierJan 27, 2025
Tanya, we hear you on the sampler size! Appreciate you rolling with us through the return process—your feedback’s super helpful in making us even better.