DossierReviews of dossier.co

Muy buen servicio

Something went wrong with the system when I placed my order and a crucial portion of my address got omitted. I emailed and messaged them via Whatsapp hoping to have them correct the issue before the item shipped and I got a response within 30 minutes! They were able to correct it and the items were delivered on time! Much appreciated

I love Dossier from the first order. The scents are endless and everlasting. I invest in expensive perfumes and their scents are spot on. My order was showing delivered but I never received my order but that’s ok because customer service was awesome and they reshipped my order within days of me reporting it

Asked them to change my shipping address after placing my order and they were very helpful. Very appreciative!

The best customer service I have experienced in my life. I placed an order with the wrong shipping address and it literally took 5 minutes for them to reply to my request and fix it. Dossier offers you great prices and you don’t have to sacrifice quality.

Me resolvieron rápidamente. A pesar de que hubieron muchas dificultades aún así me dieron una respuesta satisfactoria.

The customer service was tremendously good! They were really fast at responding and took care of my inquiry immediately! They were kind and understanding as well. Some of the best service I've received. It really goes a long way when you're treated with respect by a company. Keep it up!!

I purchased my second bottle of perfume from Dossier and upon arrival, noticed that it was not spraying correctly. I contacted their customer support team and notified them of this issue. They were AMAZING throughout the entire conversation. They apologized for the issue and offered me multiple solutions (send replacement, refund, etc.) that were more than satisfactory. Not only do I get stopped in stores and asked what perfume I’m wearing, but they also have a customer support team that is truly for the customer!