Aaron G.
Great customer service
Great customer service
Response from DossierNov 24, 2025
Aaron, you’re awesome for dropping this note. Thanks for the love! 💛

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Aaron G.
Great customer service
Response from DossierNov 24, 2025
Aaron, you’re awesome for dropping this note. Thanks for the love! 💛
Monse R.
Primera vez que compro y me encantaron los perfumes, exactamente igual a su respectiva inspiración. Excelente atención al cliente, recomendaría cambiar de mensajería se atrasaron en la entrega pero el equipo de Dossier me brindó excelente atención y seguimiento a mi pedido.
Response from DossierNov 24, 2025
Monse, ¡qué gusto que tu primera vez con nosotros fue tan buena! Gracias por confiar en nuestras fragancias y por avisarnos para poder acompañarte en el camino. Aquí seguimos para lo que necesites. 💛✨
Cathie R.
This fragrance is like a party in my nose. Holy moly!!!! I have always been a Chanel girl. I will have to stock up on this because, this fragrance is gonna be a HUGE deal!!!!
Response from DossierNov 24, 2025
And your review is a party for us, Cathie! We're so happy this scent hit just right and earned a permanent spot in your collection. 💫
Unique
I needed an issue fixed and Robert helped me quickly and was so kind!
Response from DossierNov 24, 2025
Love hearing this! Our team always tries to step in fast and make everything feel easy, so we’re glad it all worked out for you. 💛
Kelly
Support staff was great and responded and helped update my order very quickly!
Response from DossierNov 24, 2025
Kelly, we're so glad you wrote in! Quick fixes are kind of our favorite fixes. 💛
Claudia V.
De verdad es un servicio al cliente de primera , te responde muy rápido y te dan soluciones , seguiré comprando con ustedes y gracias por anexar mi fragancia de promoción , mil gracias
Response from DossierNov 24, 2025
Mil gracias, Claudia! Nos encanta que todo fluyera tan rápido contigo. Gracias por quedarte con nosotros. 💛✨
Josianne B.
Service à la clientèle rapide et courroie.
Response from DossierNov 24, 2025
Josianne, merci pour la note ! Rien de mieux que quand tout avance rapidement et tout en douceur. 💫
Estefania F.
Rápida y excelente atención
Response from DossierNov 24, 2025
Estefania, gracias por compartirlo! Nos encanta que te atendieran así de rápido. 💫