doPublicity Digital Signage and Menu BoardsReviews of dopublicity.com

There are a few glitches in the product from time to time, but they are responsive. I've been a customer for nearly 2 years.

Great product and simple to use

The system itself is easy to use and dependable! The website is very user friendly and the support system is great to work with.

This is great, we have 4 devices on TV's throughout our building. We display employee information, special events and information on upcoming meetings. Everyone loves it.

First time user...Great device. Does what is says it will, Great interface for setting up merchandising or informational messaging

I had the most impressive service from doPublicity... The level of attention I received from the sales rep . Made is easy for me to purchase the product after my 20 thousand questions :) I had follow up from the company after I purchased the device.. Also they responded very quickly when I had questions about the online functions.. I am very pleased with the level of service I received from them.. I would defiantly recommend this product.. the digital menu board is easy to use and has amazing templets that you can personalize. Great Product.. Great Service.. Great quality..

We've had decent success with the device and service. When it works we love it, our problem has been that after it sits for a week or two it tends to need to be rebooted, which made it less user friendly than we'd like. Also, when an upgrade came out everything got squirrely until we did the upgrade. All in all, for the price it is a good service.

As I stated all six locations had private WiFi in which the MPs were connected to 24 hrs per day. I had to drive to five of the six locations to continuously manually disconnect the MP and allow it to reset. Could not reset remotely. Sometimes I had to reload information that was lost. BAD MPs! With my new vendor I pay for the MP and pay $15 per month per MP for access to the platform. Whereas with you charge for the MP plus one 1 year for access to your platform and the person is stuck with your BAD MPs, poor customer service, excuses and etc. Lets face it instead of you doing the right thing and allowing people to return the BAD MPs and you refunding them and you retaining a customer. You are not refunding and losing customers and the competition is acquiring them. Also, you are exposing what kind of businessperson you are and in America your actions will hurt your business and it’s just a matter of time. I do not want to risk my business with your MPs, I just want to be refunded for the MPs I purchased from you. In March 2014 I started ordering DoPublicity’s digital signage media players (MP) D424 and SaaS+ annual subscriptions. WHAT A NIGHTMARE, after installing the MPs in several locations (i.e restaurant, bars and etc.) the MPs continuously disconnected from the Internet. Keep in mind each location’s driving distance is ~ 35 miles each way. I even had the owners at the locations install private WiFi and still received email notifications that the MPs were not connected periodically. I found myself traveling to some locations daily to trouble shoot the MPs. The problem was so consistent the waitresses and owners at the majority of locations made comments that the TV’s in which the MPs where attached too hardly ever worked. The waitresses and owners even shared this information with some of my existing clients and patrons who visited the location. These actions hurt my business, so I took it upon myself to do some MP research and even shared the information with DoPublicity. In my findings the D424 gets hot, stops playing and has to be disconnected manually, and then reconnected. Just image how much time, money and travel I spent! The MPs are not built for commercial usage for 24hrs a day. I asked for a refund from DoPublicity and never received it. I RECOMMEND NOT JEOPARDIZING YOUR REPUTATION, BUSINESS AND FINDING A DIFFERENT VENDOR WITH RELIABLE MPS AND A MONTH-TO-MONTH SUBSCRIPTION. AFTER INTENSIVE RESEARCH I FOUND ANOTHER VENDOR WITH BETTER CUSTOMER SERVICE, RELIABLE MP’S, AND A MONTH-TO-MONTH SUBSCRIPTION.