doPublicity Digital Signage and Menu BoardsReviews of dopublicity.com

always helpful and fast great product

We needed a low cost, simple signage software, and we have found it! I have worked with the designer over there for tech support from time to time and they have been very helpful. I recommend this product to anyone!

The day I started to install my Dopublicity menu board I had to call customer service three times, and every time someone answered right away. Couldn't believe it. The customer service rep was very polite, very knowledgeable and walked me right through the steps. Even had a good sense of humor, I liked that part. I would recommend Dopublicity to anyone out there wanting to do electronic signage for their business. Maria's Canyon City, Oregon

DoPublicity offers a good solution to digital signage for the money but could use a few improvements. My system runs fine for about a month or so then tends to hang on news feeds, weather etc. till I have to stop and re-run, or re-boot. Graphic images on news could be improved. Some are nearly impossible to make out. Templates are o.k., some don't load. A few more options besides weather,news, etc, needed maybe a weather map, ticker etc. to make it more robust.

My biggest gripe in general is that I seem to be one of the few remaining "old school" business owners. To me, success is not based on how much, how fast, how far a business can grow. I was brought up to believe in what you do, share as much knowledge as possible with those who are important to you (like your trusted employees and especially your clients), and grow your business with communication and honest feedback. We all have seen a decline in the response time from our vendors. Some don't even have phone numbers for communication, only email addresses with a promise of someone getting back to you within days. DoPublicity has restored my faith that there are still others out there who "do the right thing". I have had many questions, that were all answered in a timely, intelligent, patient manner. Most of those issues were resolved through conversation, where one answer can lead to another question, which is then quickly answered. And, most of my concerns or issues were "fixed" with something that was already in place, I was just overlooking the solution. I don't care for the bells and whistles, and false promises of corporations that really don't care about you, they only want your $. I do want solid, basic, professional service. I have found DoPublicity to be a company that is reliable, responsive, and well-organized as to anticipate their client's needs which is a welcomed change to most of what is out there. I look forward to continuing and growing my business with the support of DoPublicity. I know they are "only a vendor" to my business, but they feel like an active participant. Kudos to them, for that.

Works wonderfully. Some connectivity issues, and the templates, while varied, are still mostly the same thing in a different color. Over all, very pleased with this device and program. And it looks classy in our Concession building. Much better than the old 'peg board' style menu.

When I began my tenure, I inherited doPublicity as part of my job responsibilities. Knowing what I know now, I would not have selected them to service our signage needs. DoPublicity is ok as long as there are no problems. They have many templates to choose from, which makes it easy to update. The character limits need to be increased, which seem to vary depending on the template you choose. Other than that, it's a simple system to use. However, once there is a problem, that's when you find out the subpar service they provide. First, forget email communication. I've never received a response back. Second, their IT help (seems to be one person) was not the best. He seems nice however, when you call to get help, no one answers. If he's the only one, that might be why he doesn't answer. If you leave a time frame to call back, which is usually the considerate thing to do so the person will know when you are available, he always called after that time. Basically, I got the overall impression that he waited until he thought you were gone for the day so he would miss you (thus playing phone tag) and no one could say he did not call back. Our agency is on the east coast and doPublicity is on the west coast, which would not have been so bad if we could have gotten better IT help. After a lot of work trying to get this system operational again, it worked for a couple of days and then it conked out again. Instead of going through doPublicity's IT headache again, we have a new digital signage vendor. Good-bye doPublicity. We will not renew next year.

We purchased two licenses and devices to display information at our local regional airport. Easy to use, technical support was easy to contact for a quick question, the software and hardware work, and it's one-half the cost or less of other similar solutions. If all continues to go well, we plan to expand the number of devices we currently use.