Paul
Great service
Everyone at Door to Door provides great service, from reservations to delivery and pick up of the containers. I have used them twice now, and will use them again!
In 1996, Door to Door revolutionized the self-storage industry by introducing portable, containerized storage in Seattle, Washington. The idea caught on quickly on the West Coast, and today Door to Door serves numerous metropolitan areas across the nation.In 1999, we took the logical next step and began offering self-service moving to our customers with the same commitment to exceeding their expectations. Today, Door to Door’s corporate headquarters is located 20 miles south of Seattle in Kent, Washington.Over the years, some companies have chosen to copy our product as closely as possible, while others claim that they have a better container. In either case, they all struggle to match our industry leading customer satisfaction ratings and enviable record of protecting possessions.Door to Door is committed to delivering quality moving and storage solutions as well as the kind of Exceptional Customer Care you will recommend to your friends and family. Through all of your life transitions, we’ll be here to take care of you.
Door to Door Storage Inc. (doortodoor.com) has 202 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Paul
Everyone at Door to Door provides great service, from reservations to delivery and pick up of the containers. I have used them twice now, and will use them again!
Scott
They do what they say they will. That is my highest compliment. I have used them twice for moves (the last one cross-country). The worst thing that can happen is a mover surprising you. They don't do that. They make moving easy, which is very hard to do.
William
From the start, Door to Door emphasized staying in touch with one person to call to answer any questions and stay on top of progress. They delivered exactly what was needed - a cost effective way to get a room full of boxes and furniture from coast to coast. I had some reservations about how well I have packed and whether some things would have shifted but when the container arrived in LA everything was in exactly the same position as when we closed the door in Boston. They may be the lowest price but they certainly had high value!
Enrique
Door to door was great. Process was easy, they drop off and pick up at your convenience. The only reasons I'm giving 5 stars, is because the storage warehouse only opens M-F business hours. This is only if you need warehouse which I did. Do recommend!
Elizabeth
The people who work for Door to Door really helped lower the stress of moving. They were responsive, ON TIME, and went above and beyond to make sure everything was OK. Thank you
Marina
Although my experience started out terribly (we were not informed that Door to Door stopped shipping containers less than two weeks before our move date due to a computer error), the team we worked with helped so much that I would definitely recommend Door to Door to anyone. Special shout out to Windie for her amazing coordinating and patience. She fixed everything with the help of the Melrose Park team who amazingly delivered our pod with no charge on a weekend no less. I cannot communicate my gratitude enough. Thank you all.
Jeff
My wife and I moved from California to Florida. It was a big move so we looked at different options. We liked their service and professionalism from the very first call to the final delivery to our new home in Florida. Every single person involved were tremendous and we highly recommend this company. We especially enjoyed the flexibility to add pods as we went through all our things.
Cambridge2PA
Reasonable estimate, personable service, picked up on time, delivered undamaged box on time. What more could I ask for?