disgruntled after moving to the B.
It was great until they got my money
Once I had authorized my card they started changing things. They changed the location I was supposed to go to to pack my box, then they wanted to charge extra to deliver my box in a timely manner, otherwise wait a week more, not because it was not already at the warehouse 1/2 a mile from my apartment, but because if I wanted my stuff sooner they wanted to milk more money out of me. I guess it is a working business model as people don't move often enough for them to worry about repeat business, but I will not use them again.
Response from Door to Door Storage Inc.Aug 12, 2016
Thank you for taking the time to provide feedback on your move service. We at Door to Door recognize the importance of customer feedback in helping us improve, and we appreciate the opportunity to see our service through your eyes. Your experience is currently being researched, and will certainly help us as we strive for exceptional service and customer care.