Barb
Wonderful, amazing experience
Fabulous customer service from beginning to end. Very responsive to calls and emails-total professionals.
In 1996, Door to Door revolutionized the self-storage industry by introducing portable, containerized storage in Seattle, Washington. The idea caught on quickly on the West Coast, and today Door to Door serves numerous metropolitan areas across the nation.In 1999, we took the logical next step and began offering self-service moving to our customers with the same commitment to exceeding their expectations. Today, Door to Door’s corporate headquarters is located 20 miles south of Seattle in Kent, Washington.Over the years, some companies have chosen to copy our product as closely as possible, while others claim that they have a better container. In either case, they all struggle to match our industry leading customer satisfaction ratings and enviable record of protecting possessions.Door to Door is committed to delivering quality moving and storage solutions as well as the kind of Exceptional Customer Care you will recommend to your friends and family. Through all of your life transitions, we’ll be here to take care of you.
Door to Door Storage Inc. (doortodoor.com) has 202 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing202 approved reviews, newest moderated first
Barb
Fabulous customer service from beginning to end. Very responsive to calls and emails-total professionals.
Michele
Everything was perfect and the company accommodated our schedule. They were on time; the items we stored (9 pods) for over six months were in great shape (nothing broken, nothing moldy or otherwise showing wear and tear). Would recommend highly!
JenW
Very nice people, prompt and efficient. I had written down the price wrong so was surprised by the monthly rental price. They were patient and helpful as I figured this out. Will definitely use this company again!
Richard
For my move the smaller pods were good because we were moving to a Mobile Home Park and space is limited. The size of the pods made it easier to place them in my limited space. The driver who delivered and picked up the pods was very helpful. It was a good experience.
Barnes
Containers were delivered when, where we wanted and taken away in the same timely manner.
Dan
I had my stuff stored for 5 years, and it was generally in good shape afterwards. I did have a rug that was ruined by mold. I think this was stored incorrectly. Also found some moths in my clothing, but I be they were included in my own stuff initially. Good company
Holly
Trusting to move all of your personal life belongings after a horrible divorce of losing almost everything, I found trust in every step with my move while using Door To Door. I can't say enough about Door to Door! From fantastic customer service thru the knowledge of keeping track of my things. I'll admit, losing a lot doesn't mean anything on just things, but having to heal from the long process of loss....that's something I don't want to deal with for awhile. Trust Door to Door, I did am I'm grateful there's a company out there who takes pride in customers first.
Kelsey A.
When we packed away our 2-bedroom apartment into 3 storage containers from Door to Door on a recommendation from neighbors that had recently used their services, we didn't know when or where we would see our stuff again. We chose Door to Door because at the time they offered a flexible, tailored full move and storage experience. Due to extended job training, we stored our stuff using their military pricing (which was awesome!) for almost 11 months before finally using their moving services to transport our storage containers from one coast to the other. Then, we paid to have the local Door to Door subcontractors unload them in our new place. I'm not completely sure whether Door to Door is currently offering all of the services that we used, but I can happily vouch for our extremely satisfactory experience we had with them. Every single D2D person I talked with was friendly, eager to help, and genuinely nice. Customer service is something this company takes seriously, and they took the time to help me with each step of our complicated move. They were very helpful in the beginning stages when I was trying to figure out how many storage containers our stuff would require, helped us get the information I needed to get the move reimbursed (by our employer), and the people who ultimately unpacked our containers were very careful with our belongings and our home. We packed our stuff very well, so that certainly helped, but I was thrilled and pleasantly surprised that even after 11 months in storage, a cross-country move, and schlepping it up a flight of stairs we didn't find any damage to our stuff or scuffs on our stairs/walls. I would definitely use them again.