Door to Door Storage Inc.Reviews of doortodoor.com

The people were nice and the price OK. However only being able to have them for a week at a time makes it difficult to get them all loaded up when you have to work during the day and pack them at night. They did let us exrend it for a week for a $50 fee. Paying a separate delivery charge and pick up fee is kind of too much and then we'll have to pay to have them delivered to our new house. And there's the monthly storage fee per pod.The guy didn't deliver them till late at night because they had truck trouble using up one of our days and didn't pick them up until the day after it was scheduled for the same reason. I think they need new trucks. The pods seem a little worse for wear and should be made out of something besides wood to withstand the elements even though they are covered in a plastic tarp like material. We had 2 huge rainstorms while we had them which also cut into our packing time. These are smaller than the other type pods. I'm not sure if this is a plus or a minus. They fit in the driveway nicely, but you can't fit as much stuff in them so you need more of them. They say they store them indoors so that's a plus.

While the help of having someone pack the container is nice, I wish I would have done it myself due to the broken items I retrieved while unpacking. Even when I suggested somethings I was ignored, I realized this after receiving my items and noticing where things were placed. The facility should also be sprayed with insect spray, I had so many roaches in my house after the delivery of my items.... GROSS!

Great job!!!!pick up and delivery. ....

They were 3 hours late and never called. Would never use again!

My contact at Door to Door, Chelsea, was wonderful to work with despite the fact that I had to change the pick up dates twice due to unforeseen circumstances...one being a hurricane. Delivery of pods on the front end went very smoothly. We loaded (which is a lot of work because that's the part that you do - so be prepared with all the proper loading equipment - strong friends to help, hand trucks, boxes, blankets, etc) They picked up right on time just as promised. On the back end, they actually unloaded everything from their trucks and delivered into our garage which was also fantastic. I would highly recommend them to anyone. The savings compared to actual moving companies that load for you was quite substantial.

They were wonderful to work with. Made our move easy.

Terrible equipment very cheap. Changes after agreement has been made for pickup was almost impossible and their warehouse was literally a rock throw from my house

What a fantastic service and company. They were cheaper than the rest, but definitely do not let that fool you. The service of the containers, the customer service and the drivers are all top notch, first class service. I was so curious to see how my stuff was once I got it from a half cross country move, plus 8 months in storage. Not a single drop of dust entered the three units I had, plus not one ounce of damage my contents. Very very happy customer I am!