Door to Door Storage Inc.Reviews of doortodoor.com

Problems on front end of move, middle of move and end of move. Door to Door contracts with all external companies for loading, driving and storing. This caused many problems. Set up pick up date for early morning and movers did not show up until afternoon. No one called to let us know (no doubt because it was a contracted job). Set a date to drop off pods at our new apartment, I called a few days prior to that date because I had not heard anything. Was told they could not move on our pre-arranged date (they stored our pods with one company and contracted with another company for transport). Apparently they were awful at their one job which was communicating the scheduled dates with the contracted movers. Was told that I could rent a Uhaul and pack the items from the pods from he storage facility but that the storage company could not accommodate that on he weekend (we were moving in on a Sunday). Finally got the direct no,bet for the company doting our pods and they agreed to keep our locked pods out so we could get our things. This would all cost us more money and we had already paid Door to Door. I basically did all the work that the consultant from Door to Door was supposed to do. We were only refunded $300, the extra driving, renting a Uhaul, and my time was worth far more. I would NEVER recommend this company to anyone.

Very nice people. They explained all the options to me and helped me choose what would be best for me. The prices are very reasonable compared to other companies.

Overall experience was incredibly positive; price was right too

We loved our door-to-door experience! - Great customer service! - They answered every question, and then some. - They were patient and flexible as our plans flexed. - The container was well-constructed and wood, which kept our belongings dry and mold-free. - The drop-off, pickup, move, storage and then final drop-off was extremely professionally handled. Each leg was on-time and went without a hitch. - Our belongings arrived in perfect shape. -Lastly, GREAT PRICE!! I highly recommend Door-to-Door Storage. A big thank you to them for helping to take some of the stress out of our move.

Internal tie-down handles are fixed only half way up from the unit base, so if your estimating your storage needs on notion you'll be able to secure your boxes stacked to the ceiling, guess again. And when your standing there telling your wife thru the back of your head.. "We're gonna need a bigger boat", it's going to dawn on you what a racket this is. Win-win for these guys cause you loose your hundred bucks, ect. when you cancel. ...and if you DO end up canceling, enter the " making reservations" extention (rather than existing) or you'll be on hold for hours ; )

I called Door to Door to see what they had to offer for my moving needs. I had many questions and the sales person answered all of them, including giving some suggestions that helped me. I signed up for the service, the containers arrived when they said they would, I had them for seven days, filled them and on the seventh day they came and took them away. I also like knowing the containers are in a secured building, and if I need to retrieve anything out of them I can make an appointment ahead of time and they will retrieve the containers and allow me to access them. I would recommend Door to Door for any moving or storage needs! Chelsea the sales person was very courteous, knowledgeable and helpful!

When you move you need the company that is storing and moving your stuff to be flexible and work with you on the unknown of the move. All I kept hearing from the door to door employees was. Sorry sir we can't do that!

We did a cross country move & whenever I called Door to Door the representatives were really friendly & helpful. Our storage unit arrived at the destination warehouse earlier than anticipated & intact :-) Moving is stressful & they made it less so!