Donner MusicReviews of donnermusic.com

Assez surprise des commentaires négatifs … ils m’ont fait peur donc j’ai contacté le service client avant achat qui a été très réactif. J’ai bénéficié d’une super promotion, la livraison a été rapide et très efficace, avec le suivi, livré à la date prévue. Piano très bien emballée, bien protégée, montage facile, très bon appareil !!! Je recommande ! Et service client qui répond très vite par mail … Vraiment je n’ai eu aucun problème, ils méritent leur bon commentaire ! Merci

I ordered a digital piano and overall had a very positive experience with the company. Although delivery took about two weeks, I believe this was more of a shipping issue, since I received the tracking number immediately after purchase. When I contacted customer support, they responded within the same day, which I truly appreciated. Everything went smoothly, and the service was excellent from start to finish. Even though the instrument itself didn’t fully meet my expectations for professional use, I must say the company’s professionalism and customer care were outstanding.

I was a bit scared that I had ordered from the company having only checked Trustpilot after ordering my piano - but I needn’t have worried. Prompt delivery and even when I had a query (I received my stool separately and was originally worried it ought to have been delivered with the piano) I had a swift response. Piano is stunning, I love it and stool expected to arrive shortly. I only ordered a few days ago. I’d recommend!

I previously added a poor review when my new hush guitar arrived and was faulty. Since then I have contacted Donner UK and they are sending a replacement so I have to say I’ve found their service excellent. Took a few days for them to reply to my first email but after that they were prompt courteous and attentive. Don’t know how to edit my original review 🙄 so I am adding another good one. Replacement guitar is on its way to me so hopefully it is fine.

Sehr schnelle Lieferung, gutes Preis -Leistungs-Verhältnis

I originally bought my electronic piano last year. It arrived within 36 hours of ordering, which was amazing service! I’ve loved playing it and it fits right in with my decor. Unfortunately a year later it stopped working. Without any quibble they have replaced it. That is excellent customer service, in my view. Thank you.

I bought a guitar and it was fantastic

Great customer service.Had an issue with the guitar which wad promptly rectified.I have purchased a few items and have Never had any problems with the customer service.