Donner MusicReviews of donnermusic.com

Après avoir retournée une guitare éléctrique, aucune réponse du service client après avoir confirmé la réception. Impossible d'obtenir le remboursement malgré plusieurs relances. A fuir.

Tragici, servizio inesistente. Piano ordinato a novembre, mi è stato consegnato dopo un mese il modello sbagliato (che costava 200 euro in meno di quello pagato); dopo milioni di mail (in realtà di contatto su FB) mi hanno inviato quello giusto. Sono ancora in attesa che si vengano a ritirare quello mandatomi per errore…

Bought a Christmas present at end of Oct. Donner hush I guitar for my daughter’s Christmas. Less than a few hours after the box is opened on Christmas Day, the tuning knobs make the strings buzz and string snaps. Daughter has 3 other guitars so she knows what she’s doing. Contacted Donner customer service who took wks to answer them offered £50 for new set of strings but nothing to resolve buzzing so declined this offer and said this is not suitable resolution. Been ignored since then. Awful company. Regardless of which name they choose to call themselves. Please folk, do not waste your money. I paid £239 for this guitar and every single penny was a waste of money. It’s Jan 18th 2024 and this guitar was opened December 25th 2023 and the company have stopped responding both via email and instagram. Appalling products and customer service. Never again. Will leave bad reviews on every site i can re this company. They should not be in business at all

I bought a drum set for my granddaughter for Xmas but wire from box was broken. I sent 4 emails to them none of which followed up by Donner. Tried to phone them and the number on their web site does not connect!!! Dreadful company and have since returned drums to Amazon and will buy from a different company.

I placed an order for a piano ($695) which has been never delivered. The tracking # is wrong. My order # 6156SP0005 shows on its way. Customer service never responded to my emails. I would like to cancel the order and get a refund as soon as possible.

0 star Piano broke down less than a year. Contacted customer service promised me a refund. 2 months never received the refund. And they stopped communication with me. Ignored my phone calls my emails. Avoid donner music at all cost because u will you waste money and never get it back!

I ordered a keyboard last November, and still haven't received it! After numerous emails and calls, they told me that they just 'lost the delivery' and they would either refund me or send a new one. I asked for a new one and it's been almost a month, no news, nothing. I'm revolted. I called 20 times nobody picks up. I would like someone to get in touch with me now and get a full refund. Otherwise I'm going to absolutely destroy the reputation of this company on every possible platform and tell people they are SCAMMERS!

WORST DISGUSTING THEIVING COMPANY! AVOID THIS FRAUD SCAMMER! YOU CANT CALL THEM, THEIR TELEPHONE NUMBER ALWAYS GOES UNANSWERED OR GOES DIRECT TO VOICEMAIL! I PAID £700+ FOR A PIANO AND ITS NEVER BEEN DELIVERED- THEY KEPT MY MONEY! THE COMPANY IS BASED IN CHINA! THEY ARE NOT IN THE EU!! THE WORST EVER COMPANY EVER! I WISHED I READ THE BAD NEGATIVE REVIEWS! AVOID THE SCAMMERS!!! IM GOING TO CALL COMPANIES HOUSE TO ALERT THIS COMPANY AS A FRAUD SCAMMER!!!! THEIVES!!! PLEASE AVOID THIS SCAMMER! CHINESE SCAMMERS!!!!!