Donner MusicDonner is a young musical instrument brand Founded in 2012.Crafting well-designed and affordable musical instruments and accessories, and getting them into people's hands so they can make great music is our mission.You make the music. We help you get there.
Donner Music (donnermusic.com) has 274 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Music & Instruments · Mountain view, California
Excellent
Music & Instruments · Studio City, California
Excellent
Music & Instruments · Los Angeles, California
Excellent
Music & Instruments · Costa Mesa, California
Excellent
Showing 191 reviews with 1 star · Clear filters
Chelsea W.
Ordered a piano, received an email stating it was lost in their warehouse and they offered me a refund. I accepted the refunded. Not only did they not refund me.. They sent a stool with no piano so the tracking number showed it as delivered!! I'm making payments to an item I don't even have!!!! Scammers!!
Ángel L.
No entiendo cómo pueden tener esta web abierta se saltan todas las legalidades , denunciar para que cierren la web
Gary
Ordered guitar , came wrong colour ,contacted by email no reply . Since found guitar for £50 less contacted and still no reply . Trying to get return rma # is impossible as nobody answers email. Purchase elsewhere as this fraudulent company takes your money and doesn’t respond to any issues Donner UK
Benjo C.
Can I give less rating that that... worst experience. Havent recieved my product ordered two weeks before. And the parcel says its the way back.
Claire B.
I wish it was possible to give 0 stars. I also wish I had seen these negative reviews. I have tried multiple times over the past three months to contact customer services about the power cable for keyboard and every time I am fobbed off with what seems like an automated reply. No phone number that works either. Is this a legitimate company or have I been scammed??
Cameron D.
Ordered my daughter a piano for her xmas on 30th November. I then got an email on the 10th saying the order was lost in their warehouse and due to low stock will be delivered on 17th January. When I complained by email they said they had miraculously managed to move stock from another warehouse and my order was being processed but they couldn't confirm a delivery date. I've now received another email today saying this is lost in their warehouse again and will resend it to me..... again. The phone number on their website is not a working number and there is no way to contact them apart form an email address which is slow in responding. If Donner Music are reading this, can you please please please call me to discuss. You can find my UK order under Cameron Dickson
Julie J.
They have been charging our card monthly for various amounts. I paid in full when purchased. When contacting them they said there was nothing they could do, they have charged several hundred dollars so far. The piano was purchased over a year ago. DO NOT GIVE THEM YOUR CARD!!
Prestigiovanni G.
Joining the list of disappointed customers I'm still waiting a piano ordered 3 weeks ago. Donner Music doesn't answer to my mails and I've no idea of what is going on.