Donner MusicReviews of donnermusic.com

Gerät funktioniert nicht wie erwartet. Retoure angemeldet, keine Reaktion erhalten. update 1: Streitfall bei PayPal eröffnet. DonnerMusic fordert auf den Streifall zu schließen. Trotz mehrmaligem Mailkontakt immer noch keine Rücksendeadresse erhalten. update 2: Paypal hat nach Eskalation abgelehnt. Danach Widerspruch an Paypal. Jetzt schickt Donnermusic Rücksendeadresse und -Nummer. Nach Rücksendung mit Sendungsverfolgung akzeptiert Paypal den Widerspruch und Donnermusic erstattet den Kaufpreis. Fazit: Außer Spesen nichts gewesen. Donnermusic meiden!

I ordered a donner DP-Z power supply through Amazon and used it on 10 compatible pedals on my new rig. When using it just a week after purchase the power supply blew and now sparks when I attempt to plug it in. In addition to it being complete non-operational, it has short circuited my octave pedal in the process. Just weeks after putting my rig together I’m now down nearly £150. I contacted the company looking for resolution on the issue and they directed me to a loop on Amazon which again takes me back to their page. When this was explained to them they continued to say it’s with Amazon and I need to request a call. After then waiting for contact with Amazon I am once again directed to donners email to resolve. Whether it is down to donner to refund the power supply or not due to the purchase going through Amazon, it was their product that has blown up that they manufacture. There is no reason for this to occur especially after just purchasing. In addition, they should be offering compensation for the pedal I had just spent big on and it being my most expensive pedal in the rig. Extremely disappointed with the product and the response received through customer service. DO NOT purchase.

Ich habe seit Wochen eine Retoure bei mir zuhause liegen, da ich selbst nach mehrmaligem Nachfragen (per Email) keine Rückmeldung bzw. Adresse erhalten habe, die ich benötige, um die Retoure zurückzusenden. Ich empfehle einen Kauf auf dieser Website NICHT.

Una estafa de empresa. He comprado un piano, y el resultado es un sonido de malisima calidad y unas teclas contrapesadas de lo peor que he tocado jamás. Llevo dias intentando localizar con ellos por mail, redes sociales (no tienen teléfono), para devolver el producto dentro de los 30 dias y no he tenido respuesta jamás. El teclado costó 700€, es evidente que no me los quieren devolver. Por favor, que puedo hacer? como los puedo demandar para que otros clientes no les suceda lo mismo. No compren aqui, no es nada serio y los productos son de muy mala calidad.

Not great at all. The piano legs are slightly wider than the measurements state which meant it couldn’t fit into the space I had in mind for it. The legs are also just metal with this quite cheap looking plastic cover on them - “wood effect”. Didn’t even unpack the rest of it to try out the sound but the reviews tell you everything you need to know I guess. The worst part is that you have to pay to return the item yourself - costing me £60. When I emailed them to start the return process they offered £20 compensation instead so that I could try to “resell” it. They don’t offer that compensation if you want to return it, so be prepared for a loss if for some reason you don’t want it. I’m waiting for my refund to arrive. Customer service were quite pithy too. Would not recommend this at all. Very disappointing.

I would leave a zero if possible. They sell cheap Chinese products that don't last, Also, they make it painfully tedious to return anything. They have the exact opposite business model from Amazon.

I ordered a Donner DDP-80 PLUS digital piano. When I unboxed the piano, I noticed it arrived damaged. The piano had clearly been made from poor quality material that had warped and is now damaged beyond repair. I've requested a refund, stating that I would like to return the item ASAP. I have yet to receive an answer and have escalated this issue with my bank.

In September last year I bought a Donner electric piano. Having in mind all the feature it offers it looked like a great value for the money. It arrived on time and looks great. But! It is just that. If you are working anything seriously on the instrument have in mind that you will experience note freezing, random and sudden noise when you play a note really long, pedal freeze, and can’t do nothing about it except to pull the power cable from the wall to turn it off. Having in mind that it is more or less plastic and the structure is not expensive I never taught that I will be so annoyed with experiencing this issues. I was thinking that they did something better “under the hood”. Surprise,surprise -No! Cheap inside and out. In my case I bought it just for practicing at home - but this can easily happen any time and in any occassion. I am deeply saddened to experience this issues and would never recommend this instrument to buy.