Sherry V.
Kevin has been very helpful through…
Kevin has been very helpful through this entire process. Explained everything to me, and is available if I have any questions. The only reason I didn't give this a 5 is since funds have been starting to be deducted from me, I haven't heard from anyone. I know it goes from Kevin to the legal group. I don't know what happens now and I'm getting a little concerned.
Response from Done with DebtJun 3, 2024
Thank you for sharing your feedback. We’re pleased to hear that Kevin has been very helpful and clear in explaining the process to you. We apologize for any concerns you might have felt due to the lack of communication after the transition to the legal group. Ensuring you feel informed and confident at every stage of the process is important to us. Please feel free to reach back out to Kevin directly with any questions or for updates. We are here to ensure you have all the information you need and to support you throughout your journey.




