Holly C.
Started off great....
Update: I've been with DWD for almost two years now and so far Ive lost two bank accounts and they have auto drafted my account when they had already taken my monthly payment... This has happened TWICE. And the legal company that they have partnered with is terrible! The only positive review I can give to dwd is with the customer service representatives they employ. Every one I've spoken to is kind, patient, and understanding and the issues I've had was not their fault. It's the company's. But the employees at dwd are the reason for my sanity. I can't say that I would recommend Done with Debt to anyone with a financial hardship.
Response from Done with DebtMay 7, 2024
Thank you for taking the time to share your initial thoughts, and for the four stars! We're glad to hear that Thomas was able to help you feel comfortable and address your concerns with kindness and professionalism. We understand the hesitation that comes from past experiences, and we're committed to ensuring that your experience with us is positive and supportive. We look forward to your update and are here to assist you every step of the way!