Done with DebtReviews of donewithdebt.org

Response from Done with DebtNov 12, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that Daniel Rodriguez was able to provide you and your wife with the support, patience, and kindness needed during such a challenging time. It’s wonderful to know that he made the process straightforward and helped put your minds at ease. Your recommendation means a lot to us, and we’re grateful to be part of your journey toward a fresh financial start. Thank you for choosing Done With Debt!

Response from Done with DebtNov 12, 2024

Thank you for your fantastic feedback! We're thrilled to hear about your awesome experience with Ramy. His knowledge, professionalism, and genuine empathy make him a true asset to our team, and we’re so glad he was able to provide such outstanding service to you and your family. Your high recommendation means the world to us, and we feel equally blessed to have you as our client. Thank you for choosing Done with Debt!

Response from Done with DebtNov 12, 2024

Thank you for sharing your feedback with us. We’re glad to hear that our legal department has been helpful in handling collection issues, but we apologize for any misunderstandings and inconvenience caused by the initial process. We’re addressing these communication gaps to ensure our clients receive accurate and consistent information from the beginning. If there’s anything specific we can do to further assist you or clarify the situation, please don’t hesitate to reach out. Your feedback is invaluable as we work to improve our services.

Response from Done with DebtOct 28, 2024

Thank you for bringing this to our attention. We're truly sorry to hear about your experience, especially given the difficult circumstances you've been through. We apologize if our outreach felt excessive and caused additional stress during your recovery. Our intention is to provide prompt support, but it’s clear that we fell short in respecting your situation. Please contact us directly at [email protected] or (949) 502-0340 so we can adjust our communication approach to better suit your needs. Your feedback is valuable, and we appreciate the opportunity to make things right.

Response from Done with DebtOct 24, 2024

Thank you for your kind words! We’re so glad to hear that Michael Harrison provided you with helpful and clear information to tackle your credit card debt. His professionalism and patience truly make a difference, especially when dealing with such important matters. We’re happy to know that the burden of debt has been lessened, and we appreciate the trust you’ve placed in us. We’re here to support you every step of the way. Thank you for choosing Done with Debt!

Response from Done with DebtOct 22, 2024

Thank you for bringing this to our attention. We’re sorry to hear about your experience, as transparency is a key priority for us. We apologize if this was not made clear during your call. Our goal is to provide all necessary information, including fee structures, in a way that’s easy to understand before any decisions are made. We’d like to offer you another opportunity to discuss this with us and ensure you have all the information you need. Please reach out to us directly at [email protected] or (949) 502-0340 so we can address your concerns and ensure you receive the support you need. Your feedback is important, and we hope to make this right.

Response from Done with DebtOct 24, 2024

Thank you for your feedback! We're glad to hear that you're happy with your experience so far. We're here to support you throughout your journey and look forward to continuing to assist you. If you have any questions or need further assistance, don't hesitate to reach out!

Response from Done with DebtOct 22, 2024

Thank you for sharing your feedback. We're truly sorry to hear about your experience, as this is not reflective of the service we strive to provide. We take your concerns seriously and would like to look into this further. Please reach out to us directly at [email protected] or (949) 502-0340 so we can address your concerns and ensure you receive the support you need. Your feedback is important, and we hope to make this right.