Domi Outdoor Living Reviews | Read Customer Reviews of domioutdoorliving.com

Domi Outdoor Living Reviews | Read Customer Reviews of domioutdoorliving.com

Domi Outdoor Living reviews

323 approved reviews, newest moderated first

Roger M.
Sep 7, 2026
Very happy with it.
it arrived in just a few days, the assembly went very good with good fitting parts. I am very happy with it and it looks great. looking forward to enjoying it,
Response from Domi Outdoor LivingSep 7, 2026
Thank you so much for taking the time to share your experience with us. We're absolutely delighted to hear that your order arrived quickly and that the assembly process went smoothly — especially with the parts fitting just as they should. It means a great deal to us that you're happy with the look and quality of the product. Knowing that it met your expectations is exactly what we strive for with every order. We truly hope you enjoy using it for a long time to come. If you ever have any questions, need support, or want to share photos of it in action, we’d love to hear from you! The Domi Team
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DW
Sep 6, 2026
Order arrived quickly via Fed Ex
Order arrived quickly via Fed Ex. Some boxes had torn corners and edges but no chairs were damaged. It might be useful if there was some padding or wrapping around them to assure no damage. A number of chairs (75%) did fall apart and Domi says there was a production problem with screws that were too short. After a fair number of emails back and forth eventually they agreed to a full refund. I will say that they were very responsive to my emails and the outcome was satisfactory. Be sure you know the refund policy and that you would be responsible for returning items at your cost if you simply change your mind.
Response from Domi Outdoor LivingSep 7, 2026
Thank you for taking the time to share your detailed experience. We genuinely appreciate both your positive acknowledgment of our shipping speed and email responsiveness, as well as your constructive criticism regarding packaging and product quality. We are very glad to hear that the eventual outcome – a full refund – was satisfactory to you, and we confirm that our team has already documented your case internally to prevent similar issues in the future. The Domi Team
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Linda C.
Sep 6, 2026
Quick delivery
Quick delivery; great product; 2nd time ordering same product for backyard storage.
Response from Domi Outdoor LivingSep 7, 2026
We truly appreciate you taking the time to share your experience—and even more so, your trust in ordering from us a second time! It’s wonderful to hear that both the delivery speed and product quality met your expectations again. Knowing that our storage solution is working well for your backyard setup is exactly what we aim for. As a brand, nothing makes us happier than seeing customers come back. If you ever need parts, setup tips, or expansion ideas for your storage space, we’re just one message away. Thanks again for choosing us. We’re here whenever you need us! The Domi Team
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William P.
Sep 6, 2026
Well made
Well made, fit together nicely, was missing pieces and some of the roof bracing was bent took a little while to get the replacement pieces. Could use better/thicker shipping boxes. One box was pretty tore up when it arrived
Response from Domi Outdoor LivingSep 7, 2026
Thank you for taking the time to share your detailed experience with our product. We truly appreciate your honest feedback, as it helps us grow and improve. We’re glad to hear that you found the product well-made and that the parts fit together nicely during assembly. That said, we sincerely apologize for the inconveniences you encountered—particularly the missing pieces, the bent roof bracing, and the condition of the shipping boxes upon arrival. This is not the level of quality or service we strive to deliver, and we take your comments very seriously. We want to make things right for you, if you are still searching for the replacement parts, pls feel free to reach our Domi Service Team via [email protected] this email address with some photos of the damaged package, our team will arrange the replacemnt parts for you accordingly once we get those info:) The Domi Team
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Jim E.
Sep 5, 2026
Pergola Build 2026
The parts were labeled quite well. The instructions however had good pictures but poor details on the construction requirements. This is a good 5 hour project and you must have two or three individuals to balance the supports while building the main support frame.
Response from Domi Outdoor LivingSep 6, 2026
Thank you for your honest feedback. We truly appreciate you taking the time to share your building experience. We’re glad the labeling met your expectations, and we hear you clearly on the instruction detail gap and the manpower needed during assembly. We will relay the issues you encountered during assembly to our research and development team. This will help us improve the areas where our instruction manual may lack sufficient detail. We truly appreciate your valuable feedback, as it allows us to enhance our products and user experience:) The Domi Team
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Andreo T.
Sep 5, 2026
Before i decided to buy the 12x20 Gazebo, I was able to talk to Yvonne how they do their business. I am satisfied to her reply and that is why I got my Gazebo with no issue.
Before i decided to buy the 12x20 Gazebo, I was able to talk to Yvonne and told her my frustrations with other seller and I agreed to how they do business on their Strict Return Policy. After placing my order, I got an email from Yara that my order was prepared for shipment and not to worry about the 5 boxes of parts for damage or missing parts. The Gazebo was completed on same day because every parts are complete and the manual really help the installer. Thank you to Yvonne and Yara.
Response from Domi Outdoor LivingSep 6, 2026
We appreciate your thoughtful feedback regarding your recent purchase of the 12x20 Gazebo. It means a great deal to us that you chose our brand despite past disappointments with other sellers. We are committed to doing business differently—with clarity, integrity, and genuine care for our customers—and we’re glad that our return policy and communication approach resonated with you. We’re delighted that assembly went smoothly and that the manual and parts were fully up to standard. That’s the result of rigorous preparation on our side, and we’re glad it paid off for you. Thank you again for trusting us. We look forward to serving you again in the future:)! The Domi Team
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Melanie Taylor S.
Sep 3, 2026
Great product
Great product. My husband says it is well built. We didnt have any missing parts and put a 20x14 together in a weekend. Looks beautiful covering our deck!
Response from Domi Outdoor LivingSep 4, 2026
Thank you for the 5-star experience! We’re so glad the assembly went smoothly, all parts were accounted for, and the final look exceeded expectations. A 20x14 deck cover in a weekend—well done! Enjoy your beautiful new outdoor space, and we’re always here if you need anything. Happy relaxing! The Domi Team
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Ron S.
Sep 1, 2026
Lengthy build but the instructions and…
Lengthy build but the instructions and parts supplied were right on track. Fit perfectly on my deck. 👍
Response from Domi Outdoor LivingSep 3, 2026
Thanks so much for the great review! We’ll happily take “lengthy but right on track” as a win! 😄 Our team puts serious effort into making sure every part is accounted for and every instruction is crystal clear, so it’s wonderful to hear that the fit was flawless on your deck. Appreciate you sticking with it — and we hope the result brings you years of enjoyment. Let us know if we can ever help with accessories or upgrades! The Domi Team
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