Domi Outdoor Living-Upgrade Your Outdoor Life!Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.Our promise: From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.Max durability, Best value. Domi – your professional choice.VISIT OUR WEBSITECONTACT US
Domi Outdoor Living (domioutdoorliving.com) has 323 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
domioutdoorliving.com
Website
domioutdoorliving.com
Category
Furniture Stores
Listed on Five Star Index
2026
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The company replied to 96% of reviews.
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Most recent review: October 2026.
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Love the pergola! Looks great and seems sturdy so far. Set up was a bit challenging as the screws/ holes for the panels on top did not quite fit. Several screws broke and it was not possible to screw them in by hand a drill was needed.
Response from Domi Outdoor LivingAug 20, 2026
Thank you for your honest feedback and for choosing our pergola! We’re so glad to hear you love the look and find it sturdy so far.
We sincerely apologize for the installation difficulties you experienced. The panel screw alignment issue you described is not up to our usual standards, and we take it very seriously. We appreciate you bringing this to our attention—it helps us improve our quality control.
Regarding the broken screws and the need for a drill: we absolutely agree that assembly should be smoother. We're reviewing our hardware specifications and instructions to prevent this in future batches. In the meantime, if you need replacement screws or additional support, please don’t hesitate to reach out to our customer service team (with your order number) via [email protected] this email address– we’ll make it right.
Thank you again for your patience and for giving us the chance to improve. We hope you enjoy many relaxing moments under your new pergola!
The Domi Team
HB
Harold B.
I like that it shipped fast
I like that it shipped fast. I dislike the fact that I paid more than other who purchase the same product from another company.
Response from Domi Outdoor LivingAug 20, 2026
Ty for your feedback, regarding the price difference, to confirm this, our Domi Service Team has sent you an email about this matter, you may check that email first and we can make things right for you:)
The Domi Team
TW
Thomas W.
It was well built went together well
It was well built went together well
I put it together alone in four hours without any problems
Response from Domi Outdoor LivingAug 19, 2026
Excellent feedback. Smooth assembly and solid construction—just as intended. Thank you for the review.
The Domi Team
LL
Lisa L.
We like this sunroom as an addition
This is an update on how Omni Customer Service has been very helpful, always responding within 24 hours by email. They gave us a credit to our credit card for our added costs of caulk and weather strip that we purchased to seal gaps. They also credited our credit card $20 due to two holes in the corner post that were missing which we drilled. They asked for a phone pic, in order that they could forward to QC, as always looking to improve for a better experience. The following from here, is our original review then....We like this sunroom as an addition on the deck, outside our living room and look forward to using it. We are currently working on sealing up some air gaps more, because we get a lot of cold and snow in the winter. The roof assembly was good in multiple sections in order that the screws could safely be inserted and tightened, working from a ladder, avoiding crawling onto the metal roof. About 2/3 of the plastic square shaped pieces that insert between each roof row for the screws to be inserted through, had knobs on the plastic molded piece, that had to be cut off with a utility knife. The manual was difficult to read, as it was mainly just pictures, with no numbered steps, so we assembled based on page#, however two pieces on the end support beams assembly, that the diagram showed in the beginning pages, we had to remove later in the process, in order to continue with adjoining pieces, and some screws had to come back out, in order to make room to attach the screws of the adjacent screws, because the original ones earlier put in, obstructed getting the wrench in to turn the other screws. We read reviews about this being used in the winter, however, we cannot see that as a possibility, because of the gaps on the sides of the sliding doors, without gasketing there. The gasketing is only at the bottom of the sliding doors, not on the sides. We bought gasket material and installed this. We saw light coming through little gaps at the top and bottom, and bought caulk to seal along the bottom etc. The thing we didn't expect, was that although the online pictures show tinted windows, we found the 42 window panels were not glass, rather a polycarbonate material, ribbed and much too dark brown, that it blurred any visual ability to see outside scenery. We took all the panels to a glass company, and they replaced the the polycarbonate panels with clear glass, for about $1300, including labor to caulk in the panes, as there was a slight thickness difference. which in the glass. It is very nice now, to be able to see the outside. Once it's all sealed up good and finished on the inside, we will enjoy using our new sunroom!
Response from Domi Outdoor LivingAug 19, 2026
Thank you for your detailed feedback. We truly appreciate your honesty and are glad to hear that, after your adjustments, you’re now able to enjoy your new sunroom with a clear view of the outdoors.
Regarding your feedback about the panel color and material, we have already outlined the specifics on our website. The only aspect that might differ from your expectations is that the actual color of the product may appear darker than shown in the images.
Additionally, we would like to clarify that all our sunrooms are not designed for clear visibility, as the PC panels used feature a corrugated texture. The color of the PC panels may vary slightly depending on the roof type of the sunroom.
Concerning the sealing strips and sealant measures you mentioned, we are happy to reimburse you for these expenses. We understand that these additional efforts are necessary due to the product design, and we appreciate your willingness to address these aspects.
Our after-sales team has already sent you an email via [email protected]. Pls feel free to continue our communication through that channel.
The Domi Team
BA
Barry A.
Great service and fast shipping.
Great service and fast shipping.
Response from Domi Outdoor LivingAug 18, 2026
Much appreciated! Fast and reliable is how we like to roll. Thank you for your support!
The Domi Team
RA
Randy
The packages arrived quickly
The packages arrived quickly, and the assembly instructions were very easy to follow. Very sturdy and stable. It does take at least two people to assemble certain sections, but once that is done, one person can complete it. I do like that they include a few pieces of extra hardware.
Response from Domi Outdoor LivingAug 18, 2026
We appreciate your detailed feedback. It's good to know the instructions met our clarity standards, and we're pleased the sturdy build came through as designed. Noted on the assembly suggestion — we recommend two people for the frame stage, and we're glad the extra hardware gave you peace of mind. Thank you for choosing us.
The Domi Team
KW
Ken W.
The product was nice to work with every…
The product was nice to work with every part was labeled and the instructions were easy to follow. I would recommend at least 2 people minimum. I would recommend this product. Thanks again kw
Response from Domi Outdoor LivingAug 17, 2026
Thank you, KW! We're so glad the labeled parts and clear instructions made assembly smooth. Great tip on the 2-person minimum—we’ll highlight that in our product description going forward. Really appreciate your recommendation and hope you enjoy it for years to come!
The Domi Team
GR
Grisel
I placed an order for the first time…
I placed an order for the first time and realized I ordered the wrong color. After trying to go with it and started assembly we noticed the product was damaged. It took a couple of days to try to get a hold of someone. I called and left a voicemail, sent a msg on Facebook and sent numerous emails. Rather than replacing the product, Domi offered me a discount for a new item since the item was partially assembled. This was clearly a mistake on their part since the unit was damaged. No amount of replacement parts was going to fix it since the item was damaged in MULTIPLE areas. I even took everything apart and they still wouldn't take the DAMAGED item back. Oh and if you have any issue, do not expect an immediate response. First and last time shopping with Domi. Do not recommend!!!!
Response from Domi Outdoor LivingAug 17, 2026
We would like to extend our deepest apologies for the experience you have had with your purchase from Domi. We truly regret any inconvenience this situation has caused you.
To begin with, the issue originated from an error in the color selection when you placed your order. At that time, you had already started the installation process, which meant we were unable to proceed with a return or exchange. This is because we do not accept returns for products that have already been assembled, nor can we process exchanges for orders that have already been shipped.
After we informed you of our inability to process a return, you brought to our attention the issues you encountered with the product you received. However, during our subsequent email communications, we noticed that you did not provide any photos or videos for us to review. While we offered to send you replacement parts, you clearly stated that you did not require them and expressed that you did not consider the pergola to be a safe structure. As a result, we were unable to move forward with any further after-sales procedures.
Given these circumstances, we proceeded with your second purchase. In consideration of the challenges and frustration you faced, we extended a 25% discount on your second order as a gesture of goodwill. We fully understand your dissatisfaction, and we sincerely hope this gesture demonstrates our commitment to addressing your concerns.
Should you encounter any further issues with your pergola in the future, please do not hesitate to contact us via email. We will prioritize your case and do our utmost to assist you promptly.
Once again, we apologize for any inconvenience this has caused and thank you for your understanding.
The Domi Team
