Domi Outdoor Living Reviews | Read Customer Reviews of domioutdoorliving.com

Domi Outdoor Living Reviews | Read Customer Reviews of domioutdoorliving.com

Domi Outdoor Living reviews

323 approved reviews, newest moderated first

JD
Jul 14, 2026
12x8 Three Door Sunroom
We ordered the 12x8 three door sunroom. Order arrived much quicker than the estimated window (a week sooner), which was both a blessing and a curse. It arrived via freight on a large, heavy pallet. We anchored it to a low deck that I built just for it. It is of high quality construction all around, much better than anything you would find at a chain store. Screens are durable, polycarbonate windows are a breeze to install/remove. You absolutely NEED at least two competent people to install this. The metal roof will prove to be the biggest PITA as far as installation goes (awkward). Overall we are very pleased with the purchase.
Response from Domi Outdoor LivingJul 16, 2026
Thank you for your detailed feedback! We’re thrilled to hear that you’re pleased with the quality and durability of your new sunroom. You’re right—the early delivery can be a surprise, but we’re glad it worked out. Great tip on the two-person install and the roof challenge; we’ll make sure future customers are even better prepared. Enjoy your new space!
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Robert P.
Jul 13, 2026
Very sturdy construction
Very sturdy construction. I was to believe that the curtain/netting came with this gazebo but there were none. Can I get ?
Response from Domi Outdoor LivingJul 16, 2026
Sorry, we checked the product that placed on your order, the one you purchased doesn't come with the curtains and netting. And we don't have the curtains and netting available in a model that you bought, sorry again for the inconvenience caused.
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Denise B.
Jul 13, 2026
comfortable lounge chairs
The lounge chairs came and they were exactly what we expected. They're comfortable and look very nice around our pool.
Response from Domi Outdoor LivingJul 16, 2026
Thank you for your kind feedback! We're so glad the lounge chairs are a perfect fit for your pool area and meet your expectations. Enjoy them!
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Stacey M.
Jul 13, 2026
Great service
Great service, beautiful chairs!
Response from Domi Outdoor LivingJul 13, 2026
Thank you so much! We're thrilled you loved the chairs — and even happier that the service hit the mark. Enjoy them!
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Nichole Y.
Jul 13, 2026
We received damaged parts
We received damaged parts, but getting the replacement parts was quick and easy! We still need to install the gazebo but the parts seem like good quality.
Response from Domi Outdoor LivingJul 13, 2026
We have arranged the all replacement parts for you, you should have received the tracking info from our service team:) Sorry again for this unexpected experience.
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Mike W.
Jul 12, 2026
Great product
Packages came in timely manner. Got two packages delivered then the other two packages the next day all in good shape. If you follow the instructions it goes together with no problems. Just keep in mind it takes a good 8-10 hours to put together with two people
Response from Domi Outdoor LivingJul 13, 2026
Thank you for your thoughtful review! We’re so glad to hear that your packages arrived on time and in great condition. It’s also wonderful to know that the assembly instructions were clear and helpful. We truly appreciate you noting the build time—that’s realistic feedback that future customers will find valuable. Thanks again for choosing us, and enjoy your new purchase!
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Richard M C.
Jul 11, 2026
We love the look and style of this…
We love the look and style of this hardtop Gazebo. The only reason I did not give it a 5-star rating is because we are missing a side bracket and the top netting; to prevent bugs or birds from nesting, hook holes do NOT line up with the top Roof Cover. The Outside Roof Cover and the Inside Roof Cover holes do line up perfectly. I sent an email to service*domioutdoorliving.com requesting these parts be resent to me with pictures. But now they want me to create a video tape of the netting not lining up correctly.
Response from Domi Outdoor LivingJul 12, 2026
Thank you for sharing your feedback. We are glad you love the aesthetic of the gazebo, but we are truly sorry that you received it with missing parts and a frustrating alignment issue. We also deeply apologize that our request for a video felt like an extra burden—that is never our intention. We ask for videos in complex situations because it gives our factory engineers a direct visual to analyze. This helps us diagnose whether a specific installation detail can fix the issue immediately, and it also guides our quality control team to improve our future production processes. Our records show that we are currently awaiting your reply regarding the video. We sincerely hope you will continue communicating with us through email so we can support you, clarify these details, and get your missing parts sent out immediately. Your satisfaction is our top priority!
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Wayne Z.
Jul 11, 2026
Good experience.
The experience was great, product went together fairly easy, but needed more than 2 people to install. Their was a hiccup in your delivery system. Their were 7 packages delivered, however they did not all arrive at the same time. I believe if you would have sent the 7 shipments thru the same portal they would have arrived together in one shipment. Thanks
Response from Domi Outdoor LivingJul 12, 2026
Hi! Thank you for the wonderful review. We’re so glad the assembly went smoothly for your team and that you are happy with the product! We appreciate your honest feedback regarding the 7 packages arriving at different times. Due to the massive size and weight of these units, carriers often split the shipment during transit, which is always frustrating when you’re ready to build. We love your idea about unifying the delivery portal and are constantly working with our shipping carriers to make coordination tighter. Thank you for your patience and for choosing us. Happy relaxing under your new structure!
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