Dollar Flight ClubReviews of dollarflightclub.com

Response from Dollar Flight ClubSep 25, 2022

Mindy, We're sorry to hear you've had a bad experience with out product. We're always happy and willing to adjust the kind of emails you receive so that you do not feel you're receiving to many. Regarding renewals, we do send out renewal notices for upcoming renewals a month in advance so we do apologize if there is any confusion on the renewal process. We'd love to take a closer look at your membership if you would be willing to reach out to us at [email protected] and reference this review. We will be happy to take a look. -The DFC Team

Response from Dollar Flight ClubSep 18, 2022

Rachel, We hope you've had a great weekend and are sorry to hear that you've had a bad experience with our service. Without knowing more details I unfortunately cannot help more in this scenario. If you could message [email protected] and reference this review I will be happy to review in more detail about what happened. -The DFC Team

Response from Dollar Flight ClubSep 13, 2022

Hello, Thank you for the feedback on our service. We're so sorry to hear that you've had a negative experience. By default, as with most subscriptions, our plans are set to auto renew and are the responsibility of the client to manage their accounts. We aim to help however we can and we do make it clear when signing up that it's an annual membership. We also send renewal notices in advance of the membership renewing so that clients have time to cancel their accounts before the charge. Without knowing more about your particular ticket we can't advise more on here. If you'd like to reach out to us again at [email protected] and reference this review we'd be happy to review. -The DFC Team

Response from Dollar Flight ClubSep 5, 2022

Gerhard, Hope you had a great weekend! We're sorry to hear that you've had a technical issue with unsubscribing. We'd be happy to assist in getting this corrected. Would you please reach out to us at [email protected] so we can take a look at the account and get this corrected for you? -------------------------------------- Gerhard, Ich hoffe du hattest ein wunderbares Wochenende! Es tut uns leid zu hören, dass Sie ein technisches Problem mit der Abmeldung hatten. Wir helfen Ihnen gerne dabei, dies zu korrigieren. Würden Sie sich bitte unter [email protected] an uns wenden, damit wir uns das Konto ansehen und dies für Sie korrigieren können? -The DFC Team

Response from Dollar Flight ClubSep 1, 2022

Lisa, Thank you for the review. We're so glad we were able to assist you! -The DFC Team

Response from Dollar Flight ClubAug 29, 2022

Angelo, Thank you for that feedback! We love to hear it! Hope you find some AWESOME deals. -The DFC Team

Response from Dollar Flight ClubAug 28, 2022

Thank you for the great review! We're glad we were able to assist you! -The DFC Team

Response from Dollar Flight ClubAug 22, 2022

Hi there! Firstly, we're sorry to hear about your negative experience. As with many subscription based services, trial accounts(and accounts overall) need to be managed by the clients. For the convenience of our members they're set to auto renew and we do make it as obvious as possible that for a trial, unless canceled, it will be automatically continued and therefore charged(which is why you input the credit information). Cancelling a trial or membership AFTER you've been charged is typically not eligible for a refund under our refund policy. Regarding the flight deals, deals are dependent on the departure airport you have set. If you're not getting deals, it would of been better to have messaged our support so we could assist and see what(if anything) is causing the error. We'd be happy to review this in more detail. We will reach out to you personally once we have more information. -The DFC Team