Sumit
Worst service ever
Worst service ever. No real discounts or deals. And on top of it, worst customer service. I have similar issue what most of reviews here, I had the trial for a year and haven’t used it a once and I thought I wouldn’t renew it. However, they never send me any renewal notice and I was charged for full year subscription. When I send the email in two days, they showed no respect and completely refused to refund. Be careful of these scammers. They say they are the startup company but completely lack respect of consumers and their time. Once they have your money, they’ll disappear.
Response from Dollar Flight ClubJul 23, 2024
Hi Sumit, We're so sorry for the negative experience. We do send renewal notices in advance of being charged to give people ample time to cancel their renewal to avoid being charged. We do have a refund policy that we try our best to stick to though as well. We'd be happy to have another look at your account if you feel we did not live up to your expectations. Please message our support and again we deeply apologize for the experience thus far. -The DFC Team




