Wauconda Community School District 118 (Mike B.
Good sales rep, terrible customer service
At the beginning of this purchase the sales rep I dealt with was extremely good at communicating and worked to get us mats at a good price. Once the mats were delivered I discovered that none of the custom cuts that were on the mockup had been done to any of the mats. I notified our sales rep in early May that this was the case and he informed me that someone would be reaching out to about having them picked up and cut to the appropriate size. After a month of not hearing anything I reached back out again and got the same response. We are now over 5-6 weeks since the mats were dropped off and have heard nothing about the situation being solved. Have used Dollamur in the past multiple times, but after this not sure if we would do so again or recommend to anyone.

