DogWatch Hidden FencesReviews of dogwatch.com

Very good company to work with, nothing is too much trouble and the product is fantastic! Having a dog fence has taken away so much worry over my dog escaping!

Highly recommended , helpful staff, good manners

We have a very spirited, adventurous golden doodle. He is so friendly and loves to visit around the neighborhood, which caused us concerns. After researching various in- ground fencing companies, we decided to go with Dog Watch in Knoxville. What a great decision!!! Eugene provided excellent technical information about the product, covering all of its safety features. Travis came out so quickly to install and was a consummate professional!! He was so knowledgeable and took his time to explain each step. But, probably what impressed me the most was the kindness which which he treated Walter, our doodle. 😊 we would recommend this company to anyone who cares about the safety of their precious animal!! #walterapproved.

I loved these guys. Best outdoor fences for dogs. My little American Bulldog responded really well to their setups. A+++

Every time I have used this company, I get sticker shock. Two of the younger employees came to my house to sell me an indoor boundary (they also tracked mud pellets all over white carpet). They said they could install it while they were there for free as the service call would be included in the price of the equipment, but I didn't know this policy beforehand (or I would have waited) and was not yet ready for installation. So they said a special trip would be $100 for install. Fair enough. Four weeks later, I am now ready for installation, and I also need to purchase some additional collars (which, to my surprise, far exceeded the cost of the actual system) and one of the owners came to do it. There was NO mention of a cost estimate up front. I assumed that the previous employee was correct: if I was buying additional equipment from them, the service call and installation of the system (which took a whopping 10 minutes - she didn't even attach the device to the wall, but left it laying on the carpet) would be included. Fast forward to my total shock at getting a $477(!!) invoice for her 10 minutes of effort and ONE collar. Amberly at least honored the $100 stated by the previous employee, but still charged me for her trip, despite unloading me $327 for a freaking collar. So yeah... that's $427 I had not planned on spending. Add $198 for the original equipment and a SINGLE indoor boundary with a SINGLE collar cost me $625 (can't afford collars for all three dogs!). Had I known this...had they been more up front about their pricing.... I would have passed and gone a different route. But after they've left your house and sent you the invoice the next day, there is no recourse. I feel fleeced and I'm done with Dog Watch.

The folks from DogWatch came out to repair my dog fence that had been broken by an aeration machine. They were very professional and focused on customer service. It turned out that the fence had been severed in several places. They were able to locate and repair all of them in pretty quick order. They also fixed the lead coming out of the house from the central fence unit which had become exposed. And they were very neat in performing the repair. It was necessary to dig up and replace roughly a 100 foot stretch. By now you can't even tell that the yard had been dug up. It was delightful to have such a positive experience with the DogWatch service. They were some of the friendliest, most customer service oriented people who have visited my home for a repair service.

I have tried several similar products on the market . This invisible fencing is by far the best. Over the last few months i have purchased 3 indoor units , 3 receiver collars and now just order external invisible fence to cover 3 acres. Very happy with the product. I have a doberman, german shephard, double doodle and a cat. They dont go near the fence! Great customer service. 5 stars overall

Excellent, great!