At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
DogWatch Hidden Fences (dogwatch.com) has 3,316 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
dogwatch.com
Website
dogwatch.com
Category
Pet Stores
Location
Natick, Massachusetts
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Tobbie and Bobby installed our new fence today, and did a wonderful job. They were professional, respectful, and very patient as they answered all of our questions. It was obvious that they knew their product well. They took all the time we needed to be comfortable with the setup and we look forward to using it.
CI
Cindy
Cavachon
Time to install was great. They said it would take about 3-4 hours and it did even with one training session! Explanations of training was great. Our dog knows the boundary already!
KT
Kim T.
Great company
Good professional people
Response from DogWatch Hidden FencesJun 19, 2023
Thank you Kim! We appreciate the review. Let us know if you need any help with your fence or with Po.
Kim
SY
Susan Y.
Awesome!
Professional, personalized service. Affordable, friendly, helpful. The best company I have had experience with in a long time. The person installing the fence helped me with how to train my puppy, until I was comfortable. They are there to answer any additional questions and will come out any time I need them. They answered all my questions.
Response from DogWatch Hidden FencesJul 10, 2023
If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PS
Peter S.
This collar killed my dog today. Don’t buy this product!
Let me begin by saying that I have just finished reading the guidelines for leaving the review and I will do my very best to stay within these rules.
This is my second review of this product. My first review generated a phone call from the company that installed it last year. The above mentioned call was the first follow up call from the company after almost 4 months of silence. To summarize the problem with the invisible fence and our dogs as described in my previous review, it simply didn’t work. Our dogs completely disregarded the fence and moved freely in and out of the “fenced” area. The call resulted in an appointment to “remedy” this problem. On April 14, 2023, we were honored by a visit by none other than the owner of the franchise. Mr. Shane Brzezinski of Dog Watch Hidden Fences, Inc., located at 1927 Milwaukee Ave., Wausau, WI, 54403. Mr. Brzezinski’s arrogance in his way of speaking to us was only eclipsed by his almost total lack of understanding of dog behavior. He came equipped with higher voltage batteries for dog collars and collars with longer electrodes. When we purchased the system on 12/02/2022 for $2,855, we all agreed that the installation was to be above ground. In the spring, the installer was to come back and we were to bury the wire and expand the reach beyond the pond to give the dogs access to the water. None of which had happened. None of which was a part of discussion during the follow up visit April 14, 2023.
Today, my wife and I went shopping for fruit trees to be planted in the orchard in the next 2 weeks. We came home after a 2.5 hour trip. We began placing our potted trees in the fenced area next to the pond. After we were done, she cut through by the pond to walk home and I heard a shout and subsequent screaming. I quickly ran down to see what was going on and saw our alpha male dog electrocuted and drowned in our pond. This is something that I throughly discussed with Shane’s wife-Patty, and asked multiple times, if there is even a slight chance of it happening. She assured me that it is impossible. As I am writing this review, my beloved dog is still in the back of my four wheeler awaiting proper burial. I would encourage all of you to not buy into this nonsense sold by people who pride themselves like Shane Brzezinski on selling 250 units per year to unsuspecting pet owners without regard for their pets safety. On the one hand, the review guidelines encourage reviewers to have proof of their claims, and on the other, they are limiting what one can place here in form of proof. Let it suffice for now that I took photos of my dog floating in the water with the DogWatch collar on, and dead as I pulled him out. A perfectly good, pure breed $1,500 dog died today. Didn’t make it to 2 years old. Whatever you do, don’t buy this product for your dog.
Response from DogWatch Hidden FencesApr 19, 2023
Needless to say, this is heartbreaking. We are very sorry for your loss and, as dog owners, we understand your pain. And your anger. For starters, it sounds like you did not receive very responsive service from your local Dealer. We apologize and we will address this with him. What happened with your dog is truly tragic. Again, we are very sorry for your loss. Please know, for whatever little comfort it might give you, that a hidden fence system would not electrocute your dog, not even in the water. Please reach out to our corporate office for additional information. Email: [email protected]. Phone (800) 793-3436 x614.
CC
Candace C.
Perfect to keep dogs contained on wooded property.
We have 3 dogs in which can go outside to play together on our wooded property in which a traditional fence would not be practical. So glad we had this installed. Installation was fast and our dogs learned quickly where the boundary was with training instruction we received from the installer.
Response from DogWatch Hidden FencesApr 19, 2023
Thanks so much for taking the time to leave us a review, Candace! We will pass on your feedback to the team at DogWatch by Kriger Fence. Say hi to Reba, Rufus and Ralphy from all of us at DogWatch!
LC
Liam C.
The Central Indiana team is always very…
The Central Indiana team is always very professional and courteous. During their last visit, we had them expand our boundary area. They did a great job, and our dogs love the larger play area.
Response from DogWatch Hidden FencesApr 18, 2023
Thanks for your 5 Star Review. Customer Service is our main priority!! Please let us know if you need any further assistance.
LQ
Laura Q.
Dogwatch company is fantastic
Dogwatch company is professional, reliable and extremely good at working with our dogs. In 2022 we had two very large invisible fences placed. Our dog had several behavioral issues and the owner literally came over to our house 3 times in 24 hours until our dog finally understood the fence. He was so patient with me and our dog, very kind and thorough. Several months later we had a break in our fence and they came out right away to fix it.
In 2011 Dogwatch placed an invisible fence and trained all three of our dogs very successfully.
I give Dogwatch my highest recommendation.
Response from DogWatch Hidden FencesApr 19, 2023
Hi Laura Quimby, thank you so much for your positive comments about DogWatch of the Northshore and Coastal NH! We are always more than happy to assist you if anything else comes up. Take care! The team at Dogwatch Northshore!