Tom
two out of three..
I have used DogVacay 3 times. The first two times were very good, with no problems at all. The third, however, was a little off. The person tried to shake me down for an extra $10 when I was dropping off, with no other options for me. Her rates were already a bit high, and she got great reviews. I refused in the end, but it was weird. Plus my dog got into their pool which was supposed to have been closed off. She was not ready for a high-energy adolescent male Labrador. I would use DogVacay again certainly, but just not that person.
Response from DogVacayNov 11, 2015
Hi Tom, Thank you for your review. I am sorry to hear about your recent reservation. Please know, our Guests and Guest pups' happiness and safety is our top priority, and this is absolutely not a typical DogVacay experience. Thank you for providing feedback and I would encourage you to also leave a Reservation Review for the Host. We greatly value transparency and our Host Community team utilizes these Guest experiences to ensure our Hosts are well informed, constantly educated, and following the best practices and procedures. If you have any further questions or concerns, please do not hesitate to give us a call at 855-DOG-VACAY (364-8222).

