DogVacay is the leading online service connecting pet owners with over 60,000 loving sitters across the U.S. and Canada. With our five-star-rated sitters, 24/7 customer support, and daily photo updates, pet parents can travel or drop their furry friends off for daycare with peace of mind. And with DogVacay handling insurance, payment, and customer support, our sitters can focus on what they love most—animals!
DogVacay (dogvacay.com) has 3,002 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,002 approved reviews, newest moderated first
Christine
Dog Vacay is so user friendly and fast that it has literally saved several of our vacations where I have that moment of,"Oh my gosh! What about the dog?!" A quick click on the Dog Vacay app and choosing of our preferred Dog Vacay dog sitter and we are all set! Especially since Nancy is always so quick to respond! Thanks Dog Vacay!!
Andres
I can't take my dog with me on all my vacations, I really wish I could, but sometimes it's impossible. Now I have peace of mind, because I trust DogVacay entirely, to pick the right dogsitters for my fur baby andstand behind any eventuality that may arise. No more kennels, no more open space all-dogs-together playgrounds, I know that my dog will be well taken care of, like she's right at her home away from home.
Dana
DogVacay was easy to use and helped me find an excellent pet sitter for my dog. Allowed me to enjoy my vacation even more!
Very S.
My dog had never stayed at anyone's house before this experience. He came home with dog bites requiring debridement & surgery as well as fleas. The saddest part of this is he was older & vulnerable. Make sure you vet your caregiver well. I normally don't complain but it was such a sad experience, I needed to share. Wishing you better luck than I had.
Response from DogVacayAug 17, 2016
Hi Leslie, We're so sorry to hear about your recent experience with one of our Hosts. It appears as though our Trust & Safety team has already reached out to you regarding this incident. At this time, we are still waiting for the paperwork from Gizmo's recent vet visit so please know that you are welcome to still submit that to us at anytime. The safety of our Guest pets is our number one priority and we will be sure to continue to investigate this matter further as soon as we are able to receive the documentation from your veterinarian and will follow up with you and your Host accordingly. Best regards, DogVacay
Bridget
We forgot to set up boarding for our 2 dogs until 3 days before a trip. We were able to book Michele and get everything set up with ease. We will never board again anywhere else!
Carla
Happy to find this website as our regular boarder was full. We found a great match for our "senior" dog!
Sandra
I wrote a rave review in July about Amy T and my doggie daycare experience for my two Eskies. Then, in August I boarded them there for a week. Amy communicated daily, by sending a picture and/or email, letting me know details on how they were doing. Amy's watchful eye and great skill with the pack of dogs who are there on a particular day, from Goldendoodles to Great Danes to Retrievers to Chihuahuas to Beagles to Eskies and much more, are very much appreciated. I know my dogs are safe there, while getting a lot of much needed exercise and socialization.
Shayna
The DogVacay site/app is great! It was seamless, convenient, and I never had to worry about late/missed invoice from my provider as everything generated through the site and paid upfront. Everything was easy and worry free. However, it did take a long time and a lot of emails and inquiries to find a reliable provider. 80% of the providers I reached out to missed scheduled phone interviews, or didn't even bother with a courtesy reply that they were not interested/unable to provide services. It would be nice if the site was able to weed out unreliable providers like this. If you can't remember that you have a phone interview, I don't trust that you will be able to remember to take care of my dogs properly. That being said, we found a perfect match for our needs and couldn't be happier with the services they have provided thus far.
