Vette
Customer service was very helpful and…
Customer service was very helpful and resolved my issue.
Response from DogtraJul 27, 2026
Love to hear this, thank you so much!!!

For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Vette
Customer service was very helpful and resolved my issue.
Response from DogtraJul 27, 2026
Love to hear this, thank you so much!!!
Davey
Thank you Shaun - you made my trade-in and new purchase both quick and painless! I appreciate your knowledge and courtesy more than I can say.
Response from DogtraJul 27, 2026
Thank you for the review Davey. I will be sure to pass this along to Shaun! :)
Simon H.
I has a mystery dog turn up on my mobile tracking app. But with the email guidance given by Alondra, I was able to remove it and concentrate on the dog I do have out hunting with me. Many thanks 👍
Response from DogtraJul 22, 2026
So happy to hear this and know that she was able to assist you!
PK
Shaun provided me with all the information I needed to determine if the Dogtra Pathfinder Compass bundel was the right product for my needs. He offered unbiased advice which ultimately led me to purchase the product. Thanks, Shaun!
Response from DogtraJul 22, 2026
Thank you for the review!
Scott G.
Dogtra has great customer service. I had a wire break on a large titanium E collar extended contact. I contacted Dogtra and the next day a new contact was sent to me. I will buy from you again.
Response from DogtraJul 22, 2026
Thanks so much and happy we could help!
Rachel
Shaun was patient, helpful, and proactive. He clarified the reason why I was experiencing so many issues, and I haven’t had a problem since. Dogtra, never change to AI for customer service. Shaun was exactly who I needed.
Response from DogtraJul 20, 2026
Very happy to hear that he was so helpful and that you are problem free! Thank you for your review.
J T.
I emailed the company with various questions regarding one of their products. Shaun responded multiple times to my various inquiries. All questions were answered thoroughly and promptly! I so appreciated that. Thanks, Shawn!
Response from DogtraJul 20, 2026
Shaun is happy to hear this, and so am I. Thank you so much.
Megan S.
Quick responses. Solved my issue
Response from DogtraJul 15, 2026
Super, thank you!!