DogtraFor the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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J
Sean was AMAZING! He was clear on instructions, verbal, precise! It was extremely EASY for me to follow his instructions and I’m old so what does that tell you?? Hes THAT good! Honestly, he should be moved to management! And a raise to be honest. I never would have figured out the new remote to the old collar with out his help . Julie heatley
Response from DogtraMar 27, 2026
So happy he could help you! We do value him here. Thank you for your review.
SDD
Great customer service. Appreciated speaking to a human being, Shaun, right away and received valuable trouble shooting to learn of my own user error plus advice on how to handle my situation. Follow up email came quickly after phone call. Overall thoroughly impressed with my experience!!
Response from DogtraMar 27, 2026
Super to hear, thank you!
Kara D.
Shaun was great with helping us select the correct replacement batteries that we needed for our dog collars!
Response from DogtraMar 24, 2026
So glad to hear this Kara, thank you!!
William T.
Excellent customer service. All questions were answered and product shipped quickly.
Response from DogtraMar 20, 2026
Thank you so much William!!
Charles B.
Shaun was very helpful with my minor problem. He as able to help me on the phone and solved my problem.
Response from DogtraMar 20, 2026
Terrific, thank you for letting us know!
Kristie C.
Shaun was very helpful. He answered right away, asked appropriate and relevant questions and got my problem solved in about five minutes. Very good product and customer service.
Response from DogtraMar 18, 2026
Great! So glad he could help and that you like our product!! Thank you for the review.
Dr. L.
As an auditory learner, I got great service today. Shaun was SUPER patient with me. He walked me through setting up several aspects of my new Pathfinder Mini Compass collar. He then sent me an email and encouraged me to reach out again with any questions. I feel ready to put my collar into use.
Response from DogtraMar 16, 2026
Love to hear this! Thank you for your review.
Julie
When using the GPS e-fence Dogtra collars my two black labs do not leave the e-fenced area. Before these collars, if someone wasn't with them, they had to be in their kennels. I love to walk our 40 acre farm site with my dogs and now I can also let them roam alone on our farm, monitoring them from the house. I am 65 years old this year and not so good with technology. The Dogtra support staff is fantastic, available, timely, respectful, pleasant and very effective. If you found otherwise, you likely were communicating with a "copycat company", which I have also experienced. The Dogtra support team knows their product, helps you use it and is great to work with.
Response from DogtraMar 13, 2026
Wow Julie, thank you so much for the thoughtful review. I'm so glad the team was able to help give your dogs a bit more freedom to roam! Kari
