Joy W.
Sean was very helpful in getting me…
Sean was very helpful in getting me setup
Response from DogtraApr 3, 2026
Happy to hear this Joy!

For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Joy W.
Sean was very helpful in getting me setup
Response from DogtraApr 3, 2026
Happy to hear this Joy!
lysa
Shaun was so helpful and patient with me. He helped me set up another collar that I was having trouble with. Thank you so much! Lysa
Response from DogtraApr 2, 2026
Super, thank you for letting us know!
Hilary C.
Shaun was very helpful in troubleshooting a problem with my Dogtra e collar. He asked all the right questions and was knowledgeable. He solved the issue and even went the extra mile to send me a link to get longer prongs making the process super easy.
Response from DogtraApr 2, 2026
That's what we like to hear, thank you Hilary!
Kylee M.
Shaun was very helpful with giving my situation on my dog trap collar. I don’t know if I got a broken one or what happened, but he sent me a new one no questions asked and got back with me the next day after sending my email which was so nice and professional. I appreciate the great customer service.
Response from DogtraMar 31, 2026
Very glad he could help! Thank you for your review.
Melissa B.
Shaun was very respectful and helpful when I was. Very upset a out my dog getting out. Not dogtras fault. I lost thr charging cable. Thanks Shaun for your great service.
Response from DogtraMar 31, 2026
Glad we were able to help! Thank you.
DNZ
Great products great customer service.
Response from DogtraMar 30, 2026
Thanks so much! Very glad we could help!!
Gael L.
I was led to Dogtra by a local dog trainer, Dog Train of Wilmington. Early on, we'd used a vibration collar on our puppy to help him listen and respond to both of us, but especially my husband, who's in a wheel chair. It was a great help to us! Our puppy is now three and returning to his old ways. We'd lost our charger and the cables and thought for sure we were out of luck. I called, and they responded within two hours, solved the problem with expertise and understanding. Shaun was super helpful! Thank you!!
Response from DogtraMar 27, 2026
So glad we were able to help you!!! Glad Shaun was able to assist! Thank your dog trainer for us too!!
Eliyahu G.
Shaun was a great help and helped me figure out all my issues. Great employee we need more like him.
Response from DogtraMar 27, 2026
Thank you Eliyahu!