Documentgenius Reviews | Read Customer Reviews of documentgenius.com

Documentgenius Reviews | Read Customer Reviews of documentgenius.com

Documentgenius reviews

728 approved reviews, newest moderated first

Tam A.
May 14, 2026
This is truly a free website
This is truly a free website. It was exactly what I needed, because the original POA that was issued years ago had an error in it. I was able to correct this error with a one time use. I do not have a need to with a subscription that I will never use now that I'm retired. Thank you Document Genius for help out in this situation.
Response from DocumentgeniusMay 15, 2026
Thank you so much for sharing your experience with DocumentGenius. We’re very happy to hear that the platform was able to help you correct the issue with your Power of Attorney document and provide exactly what you needed during an important situation. We also appreciate your honesty regarding your one-time use needs. We understand that not every customer requires an ongoing subscription, especially after completing a specific document task, and feedback like yours is very valuable to us as we continue improving our service options. Thank you again for choosing DocumentGenius, and we wish you all the best in your retirement.
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Angie L.
May 14, 2026
Thankful for the trial
Thankful for the trial. The app was easy to use. Converted an image to a PDF in seconds. I got exactly what I needed without any issues. Cancellation was simple as well
Response from DocumentgeniusMay 15, 2026
Thank you for your kind feedback! We’re so glad to hear that you found the app easy to use and were able to quickly convert your image to a PDF without any issues. It’s also great to know that the cancellation process was simple and straightforward for you. We truly appreciate you giving our trial a try and are happy we could provide exactly what you needed. Thank you again for choosing our service!
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Kim S.
May 14, 2026
I was able create the documents I…
I was able create the documents I needed and download them.
Response from DocumentgeniusMay 15, 2026
Thank you for your feedback! We’re glad to hear you were able to successfully create and download the documents you needed. We appreciate you choosing our service and are happy the platform was able to assist you efficiently.
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Lisa D.
May 14, 2026
Easily done
Easily done, thanks!
Response from DocumentgeniusMay 15, 2026
Thank you for your feedback! We’re glad to hear everything was easy to complete and that we could help. We truly appreciate your support!
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Kendra
May 13, 2026
Good Service
I was able to successfully convert an important document from PDF to a Word Doc using Documentgenius. There were only two parts of my document that did not transfer well, but it was still usable.
Response from DocumentgeniusMay 15, 2026
Thank you for sharing your experience with DocumentGenius! We’re glad to hear you were able to successfully convert your important PDF into a Word document and that the final file was still usable for your needs.
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Angie L.
May 13, 2026
This is simple and quick
This is simple and quick! great online service.
Response from DocumentgeniusMay 15, 2026
Thank you for your kind words! We’re thrilled to hear you found the service simple, quick, and convenient to use. We truly appreciate your support and are glad we could help!
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Chris L.
May 12, 2026
Wish I could just pay per construction…
Wish I could just pay per construction contract instead of monthly.
Response from DocumentgeniusMay 15, 2026
Thank you for your feedback. We understand that some customers, especially those needing a single construction contract or one-time document, may prefer a pay-per-document option instead of a monthly subscription. We truly appreciate you sharing your thoughts, and we’ll be sure to pass your feedback along to our team as we continue evaluating ways to improve our pricing options and overall customer experience.
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CMB
May 12, 2026
Documents Are Not Free
I thought it was a good tool when I began because it said it was free documents. Once I had everything completed it wanted to me pay to even print what I had done. On google it said free. That is not free. I had to use my credit card no matter what I chose to do. Then trying to cancel it wants to sale you more. Not a fan and will not recommend.
Response from DocumentgeniusMay 15, 2026
Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how frustrating this situation must have felt. We do offer free downloadable templates through our resources section, while access to premium features such as document customization, storage, and downloads through the platform may require a subscription or trial activation. We apologize if this was not clearer during your experience. Our team will be reaching out to you directly to further assist. Please also note that subscriptions can be canceled anytime through the User Settings section of the account. We appreciate your feedback, as it helps us continue improving both our product and customer experience.
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