dnataReviews of dnata.com

Unbelievably slow line, unnecessary paperwork, and a lot of employees seem to just be standing around.

Unhelpful and incompetent staff. They put the wrong belt numver in Schipol and when we told them about it they did nothing

Koffer op Schiphol, geen bemande balie in de late avond en nacht, onbereikbaar telefonisch. Niet te bereiken via formulieren of email via de site. Na heel veel telefoontjes en uitzoek werk de volgende ochtend, een email adres gekregen en ja mijn koffer is hoor of ik deze kom halen. Ik geef aan dat deze gebracht moet worden, nee doen we niet u heeft geen PIR nummer. Nee dat klopt, jullie waren er niet. Nee wij bezorgen niet, want het betreft een koffer die toch op de luchthaven bleek te zijn. Wat een ontzettend slechte ervaring met dit bedrijf. Ook de communicatie met de medewerkers was knap kort door de bocht en er wordt niet meegedacht met de klant. Het is jammer dat je afhankelijk bent van deze partij door de luchtvaartmaatschappij. Als ik geen ster had kunnen geven, had ik dat gedaan, 1 is al teveel.

Absolute ballentent. Niet bereikbaar per telefoon, mail, enz. Telefoon wordt niet opgenomen. Sturen mails die niet kloppen. Snap niet dat een kwaliteitsmaatschappij als Emirates met dit soort bedrijven samenwerkt.

I would not use Dnata travel service ever again, very disappointed with their services, their airfare is more expensive than others, their representative doesn't care about customers at all, took long time to reply and doesn't take responsibilities.

I’ll never book my holidays through Dnata again. The flights were noticeably more expensive from Dubai to Madrid, than booking directly online, and the hotel dates couldn’t be changed — even with advance notice. Ended up losing both ways. Poor flexibility, poor value. Definitely won’t be using their services in the future.

Please don't waste your time applying for Dnata especially at the airport they use and abuse you I applied for a few postion and they could not even be bothered to put this down on my profile page as unsuccessful instead made me wait so i decided to ring them just to add got theor number of Google and even then they didnt answer for days option 2 HR I took the duty of ringing them asking them and then a 3 minutes later I had a email i am not suitable for them as i have worked 20 years of my life in aviation they are very fussy in who they select they rather have some one with no experience or skills and to put the cherry on the cake they get some one who only been with the company for 3 years and a young man old enough to be my son what a joke so be careful people I got managers experience and can run the company blind folded 😉

probably the worst service I have ever experienced with a company. for a lost piece of luggage we called 3 times and waited over 25 minutes each time in the line. nobody is answering and nobody could help us with information in regards of the luggage. horrible experience.