Dorothy
Helpful and prompt
The customer service person I spoke with was able to answer my questions quickly and help place the order as well. Delivery was prompt. was happy with the price as well.
DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has 4,191 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Dorothy
The customer service person I spoke with was able to answer my questions quickly and help place the order as well. Delivery was prompt. was happy with the price as well.
Customer
Ordered 6 tubes off website, they called the next day to say items not in stock and on backorder. Offered alternative item which I declined. Said they would reverse credit charges but haven't got an email to that effect.
Don S.
Best price and quick shipping - what else do you need to know? Well I'd like to know how responsive the customer service reps are, but fortunately I have not needed to talk to them.
JT
I have purchased replacement parts for my wheelchair several times from DME Hub. One of the reasons I come back to DME Hub is the price. And another is their speedy shipping. One of my orders was even delivered before they sent me shipping notification.
Anon
Heres what you need to know. Internet companies don't carry much instock. They typically wait until you order something and then they speak with the manufacturer and have them drop ship the product to you. And they make a cut. In my particular situation, a tire listed on their website as "instock" was actually discontinued by the manufacturer (Kenda). So, after multiple calls and emails I finally got the situation worked out with Tanya and she upgraded my shipping to Next Day and helped me find a tire that was very similar to the original one that I ordered. It is often difficult as an internet company to keep up with what is in stock and what is not. Be patient with them. Be courteous and respectful and they will work with you. - Bike Shop Owner
Scott F.
I searched all over Canada looking for decent prices on wheelchair parts. None of my local dealers or on-line dealers could even come close to dmehub.net prices including shipping. I not only found a place to get parts for cheap - I think I am going to buy my next wheelchair from them. ATTN: Canadians - add to your declaration and/or Sales invoice for customs the following info: All items are wheelchair parts HS Code 8714.20.00.00 GST/HST memorandum 4.2 Sch. VI, Part II, s 14.1 Sch. VI, Part II, s 32 If the items are all for your wheel chair you will not get charged GST or HST or Customs Tariffs. Finally, A place to buy stuff where we won't be robbed blind.
Vicki L.
I was given this contact info by the company who made my manual wheelchair. I called DME Hub and told them the part numbers I needed to make repairs to my wheelchair. There was no problem making the order. All parts were in stock and the prices were great! The parts were shipped quickly and arrived in less than one week. I was able to repair my wheelchair within one hour of the parts arriving. The whole experience has been awesome! I will definitely contact DME Hub for any parts I need in the future. Thank you, DME Hub!
ed
great service!