Customer J.
order was lost.
They lost my order in a glitch. If i hadnt emailed in Id of never gotten anything. Even though I payed with PayPal successfully. So 5 days after i ordered. They processed my order then, apologizing. I asked for free shipping to compensate my time. I was ignored. Not a pleasant first experience. Ill just use the VA, its slow also BUT FREE.
Response from DME HubMar 2, 2016
Dear Customer. Thank you for reporting the glitch that occurred with your order and we sincerely apologize for the inconvenience. It seems to be an isolated incident as we checked our system and it's running at 100% efficiency. Our records indicate we upgraded your order to express delivery and refunded you via PayPal for the original shipping charge. We hope you will give us the opportunity to serve you with a higher level of satisfaction in the future. Thank you. DME Hub Customer Satisfaction Dept

