Tilite T.
Dave was EXTREMELY helpful in getting…
Dave was EXTREMELY helpful in getting the correct wheels and tires, as well as getting it right when they weren’t quite the ones I wanted.
DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has 4,191 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Tilite T.
Dave was EXTREMELY helpful in getting the correct wheels and tires, as well as getting it right when they weren’t quite the ones I wanted.
Eddy
Always a better price from dme with quick shipping.
Ann
Courtesy and helped me find exactly what I needed.
Chris C.
everything came in good condition.
Kevin S.
I bought 4 wheelchair tires and 2 tubes that were listed as 22" x 1" turns out that the tires had a different metric number and would not work. However the tubes had the correct metric number and they work fine. An $85 dollar order cost me $45 to ship back.
Response from DME HubJul 27, 2018
Greetings customer. We have reviewed your complaint and requested documentation and notes for your order from DME Hub customer support. We have determined there was no error made by DME Hub with the fulfillment of your order. The tires featured on the DME Hub website are clearly specified using both the imperial (22"x 1") and metric (25-501) numbers needed to order the correct size tires. The DME Hub phone number for customer support is also included on every tire product page if there is a need to speak to a tire specialist for assistance with ordering the correct size tires/tubes. Agreed, $45.00 does seem like a high price to pay to return the tires. DME Hub was only billed $14.88 by the shipping carrier for your delivery. There is clearly a big discrepancy with that. It is our opinion that someone charged you too much for the return. Sincerely, DME Hub Customer Satisfaction Dept
Mark
Great service and knowledge of the products
Kathy M.
Dave Creek delivers exceptional customer service to ensure we receive correct parts and answers any questions making our online purchases a wonderful experience.
Stephan Allan H.
I highly recommend this company.