Lawrence W.
Excellent website
Excellent website, inventory and easy process. Order arrives quickly!
DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has 4,191 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Lawrence W.
Excellent website, inventory and easy process. Order arrives quickly!
Bob
Dave Creek and DME hub stand out as knowledgeable and efficient representatives of an industry on which I depend. Whether it’s a cushion or wheelchair part, I know my needs as a wheelchair jockey will be get the attention I need.
Matthew
Best price an quik shipping…awsum
Joseph A.
They did everything good
Beverly Kirby J.
I ordered a replacement part for my wheelchair July 17, 2024. After 30 days, I was not sure why I had not received the part, so I reached out on the status. I received the part within a week. When I looked on the package history, the label had not been created until August 13. It was obvious the order had been forgotten about until I reached out 30 days later, yet they charged my credit card 30 days earlier. Too slow and no customer contact.
Response from DME HubAug 21, 2024
Thank you, Beverly for your valuable customer feedback. We have researched your complaint and discovered that the part you ordered for your wheelchair is custom and uniquely made specifically for your chair. It requires fabrication at the factory and usually takes about 3 to 4 weeks for delivery as mentioned on the DME Hub website. We did not forget about your order. We were waiting for the part to be made and directly shipped to you by the wheelchair manufacturer. A shipping/tracking email was sent to you on Aug 13th letting you know the order had been fulfilled and your part was on the way. If you have any additional questions or concerns, please contact one of our customer support staff members. Sincerely, DME Hub Customer Satisfaction Dept
Barry N.
Would be 5 stars but you need to have more payment options
Jody
Great business, good service
Jon J.
They called me to make sure if I ordered the right parts