Ron M.
Customer service to me is huge and DME…
Customer service to me is huge and DME Hub goes above and beyond what is expected. They have great prices and orders are sent out quickly.
DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has 4,191 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Ron M.
Customer service to me is huge and DME Hub goes above and beyond what is expected. They have great prices and orders are sent out quickly.
SEAN O.
I was in a real jam and these guys helped out. They know their stuff and have the best interest of the customer in mind. Highly recommend.
PIRZADA/SHAHID
Very nice people Great customer service
Mike G.
Tyler followed up with my order and it was a good thing because I ordered the wrong size. He helped me to figure out the right size and everything went great!
Jeff F.
I contacted DME Hub about a replacement part and was able to order the part and have it in a few days with 1 simple phone call. Excellent Service.
Mike M.
Quick ship , product as expected. Good customer service if needed
Dean N.
5 stars. excellent and speedy response. I got exactly what I needed and the ordering process is fast and easy.
Me
Service was fine, annoyed with all the follow up emails about rating our service. Shipping sucks. Don't send USPS. Also, my first order last year was the one in question. Your site only offers USPS service. Since last time I paid for premium (the most expensive and fastest) and it took over a month to get I figured how much slower could it get if I went regular this time. Axles are as per the order. As for the unsolicited emails, why am I getting survey questions?
Response from DME HubFeb 7, 2021
Thank you for your valuable customer feedback. Sorry to hear about the delay with your delivery. Our records indicate that you ordered on Jan 27th and your order was shipped out on Jan 28th. The fulfillment process took one day. Unfortunately, DME Hub does not have control over International Customs Agencies and it appears that Canadian Customs is still processing your package. Our records also indicate that you selected First Class Postal International which was the most affordable delivery option for your order. However, it is also the slowest. If you prefer a faster service or perhaps a different carrier, please indicate that on future orders and we'll be happy to accommodate that request for you. Sincerely, DME Hub Customer Satisfaction Dept