D. W.
Fast exacting parts for my TiLite
Fast exacting parts for my TiLite, good service
DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has 4,191 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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D. W.
Fast exacting parts for my TiLite, good service
Eric
Great except the surveys with every order
M. F.
Great Prices and fast delivery. Support at DME Hub is unsurpassed.
Heather H.
It was such an easy experience finding what I needed for my son's wheelchair. We got the part in a week, where in the past when we go through the people we got his chair from, it has taken months.
Peter A.
Awesome every time
George B.
Always a pleasure doing business with DMEHub
George B.
Knowledgeable and helpful staff. Quick service
Dara
The Representative told me that there was a no return policy, something about sanitary issues. ( I called her using the number on the invoice). I gave the original cushion cover (which was the incorrect size that I ordered) to a friend who needed a cover. No good deed goes unpunished.... I reordered a new cover in the correct size. The Representative needs to be offered some specific training. I purchased this for my son who would not have been able to navigate her bad cuatomer service. He has used a ROHO for at least 20++ years.
Response from DME HubOct 11, 2022
Hello Dara. Thank you for your valuable customer feedback. Our records indicate that we authorized a return for the incorrect item you ordered. It seems that you originally spoke with a representative from the factory about making the return, not a representative from DME Hub. The representative from DME Hub did indeed authorize a return and provided an RMA number but it is our understanding that you had already donated it in good faith to another person. We sincerely apologize for the mix up and thank you for using our company to reorder the correct item. Sincerely, DME Hub Customer Satisfaction Dept