Charles J.
Excellent Service
Someone answered the phone. The communication was excellent. Wonderful customer service and the product was as advertised. I couldn't be happier.
DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has 4,191 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Charles J.
Someone answered the phone. The communication was excellent. Wonderful customer service and the product was as advertised. I couldn't be happier.
Andrea T.
Thank you Dave for your excellent customer service and support.
Mitch C.
Tyler and Dave were very professional and the products that I ordered came in on the dates that they said they would!
Christopher G.
Super fast shipping. They called me on my order to make sure it was exactly what I wanted. Fantastic
Matthew P.
Great Prices and quick delivery!
Maria C.
My wheelchair cover came on time. And it fits perfectly on my cushion. It’s exactly like the original. Thank you. I’m very happy with my purchase. Definitely use you with all my wheelchair needs.
Mark H.
I’ve worked for a company in Canada for 25 years. If we can’t get a component into the hands of a customer anywhere in the world in 3 days, we’ve failed. I came to you because a local dealer said 2 weeks for this part and that wasn’t good enough. Now a week in and the parts haven’t even left the US? I’ve since repaired the wheelchair on my own so I don’t need the parts yet I’ve already paid for them.
Response from DME HubJul 21, 2023
Thank you Mark Hutchinson for your valuable customer feedback. According to our records, your order for the wheelchair parts was placed on July13th and shipped the same day. The shipping confirmation including the tracking number was also sent to you by email on July 13th. It appears the package is still in transit to Canada. Unfortunately, DME Hub does not have direct control over exact delivery times/dates for international orders and some delays have occurred. DME Hub provides estimated delivery dates provided by the carriers and these are not guaranteed, these are estimates. DME Hub considers delays with mobility products to be a serious matter and we do our very best to fulfill and ship orders quickly. In this case, the delay has occurred with the carrier and we apologize for the inconvenience this has caused. Sincerely, DME Hub Customer Satisfaction Dept
Rob
Very great customer service. Received a phone call to ensure all parts were correct. Top notch service would recommend!