Dixxon FlannelReviews of dixxonquality.com

Customer service is horrible shipping times entirely too long .

I jumped on the hype for their flannels. It was exciting to get limited issue shirts. At first, I loved them. I actually wear them and do not collect them (THEY ARE A FLANNEL). But I have had them for a year and only wash them when necessary. They suck after washing. They pill up and get scratchy. A good flannel should get softer as it ages. Buy a Carhartt.

Purchased the Workbench 2.0 jacket last year in Dec. 2022. The jacket itself is great, love the quality of the actual jacket. Be warned if you use the jacket, that the product has a poor zipper. Its very cheap and will eventually break. The zipper became kinked, stuck and now is unusable. The feedback I received from customer service is "I would recommend taking it to the seamstress and see if they can repair it or an at-home remedy..." I posted a review on the jacket, and of course, they didn't post it. 🙁. If you're looking for a jacket that will last, and zipping it is important to you, I would reconsider.

My husband loves the flannel shirts from this company. I went online to order him one for his birthday. Almost every long sleeved one was sold out in size large. What is up with that?! It is a popular size. Ridiculous! I ended up not being able to buy him a shirt. Totally disappointed!

AVOID DIXXON UK! Absolutely disgusting customer service. They could not care less about their customers other than wanting to take their money. Stupidly low volumes of stock. Buy elsewhere....

Horrible customer service,canceled order ,dixxon said my money was refunded but not and it was sent anyway, then they told me " you must be confused ", NO MORE!!! DIXXON IS NOT A GOOD COMPANY, they treat you like a f'en idiot......even when they are at fault.

Post Christmas hours that are right.Made two trips to store in Tempe and it was closed.Phone and website said they were opened and they were closed no note on door .I buy alot of Dixon for myself my adult boys.There were the same people came back Christmas Eve day that were there Friday and we're upset not just me I drove from Apache Junction twice

Terrible service, bought 4 large tshirts and 1 long sleeve tshirt. The long sleeve was noticeably tighter than the short sleeved shirts. Applied for an exchange for the next size up through the website and they wont let me exchange??? Have bought many flannels from dixxon over the years but NEVER AGAIN. Dont know why businesses act like this? Destroys reputation, I've already shared this experience with many friends and family.